GCOM Limited
Opportunity Details
Full Time
NYC DOT - IT Systems Analyst ( 84126Y0751)
new York, NY
Outcomes. Delivered.
Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.
For example, our technology:
Facilitates access to nutritious food for children of mothers participating in the WIC program Supports first responders in reducing opioid overdoses within their communities Empowers colleges and universities to identify and thwart financial aid fraud Equips teachers with valuable insights to identify students requiring additional support Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.
We're more than a technology company -- we're an outcomes company.
We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.
We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.
Voyatek is seeking applicants to occupy the position of IT Systems Analyst within our NYC Department of Transportation team.
Key Responsibilities:
Identify functional and non-functional requirements for information technology projects and programs using industry standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysis. Prepare, review and update requirements, specifications, business processes and recommendations for proposed solutions using standard templates. Work closely with other business analysts, quality assurance specialists, DOT operational staff and subject matter experts to define, test, and implement functional requirements. Solicit requirements through interviews, workshops, surveys, and/or existing systems documentation or procedures. Identify and document existing system deficiencies. Have considerable knowledge of existing information processing systems and emerging technology trends to match them with DOT's current and future business needs. Participate in meetings with both technology and business teams to facilitate the understanding, clarification, and implementation of requirements. Create/revise/own analysis artifacts and deliverables such as requirements traceability matrix, user permission matrix, process maps, business requirements, business rules, user stories, user workflows, use cases, and acceptance test cases. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into detail, abstract up from low-level information to a general understanding, and distinguish client requests from the underlying true needs. Understand client organization's direction, structure, business issues and data challenges. Define and/or contribute to roll-out strategies. Be the liaison between business units, technology teams and support teams. Manage client expectations effectively. Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management. Continually seek opportunities to increase customer satisfaction and deepen client relationships. Create and maintain strategic partnership between business needs and technology delivery. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Assist in the facilitation of team and client meetings. Understand how to communicate difficult/sensitive information tactfully. Promote active listening with team members. Contribute appropriately to conversations. Prepare written business correspondence that is coherent, effective, professional, and engaging. Possess understanding in the areas of application programming, database, and system design. Understand technical design specifications. Understand Internet, Intranet, Extranet and client/server architectures. Understand how legacy and web-based systems interface with each other. Define and set standards/templates for acceptance test cases, acceptance testing and test matrices. Define acceptance test conditions and develop accurate/complete test plans. Ensure issues are identified, tracked, reported on and resolved in a timely manner. Conduct acceptance testing efforts according to plan. Work independently with clients to define concepts and under direction of the Business Relationship Manager and project managers. Understand the necessity of project standards and apply them consistently. Understand how various issues affect each other and the outcome of projects. Develop internal and external meeting objectives and agendas. Prioritize multiple tasks effectively. Demonstrate the ability to cooperate with a variety of people and achieve results. Proactively initiate, develop, and maintain effective working relationships with team members. Work with client personnel to identify required changes. Communicate needed changes to development team. Qualifications:
Minimum of 8 years' experience with writing application software, data analysis, data access, data structures, data manipulation, databases, programming, testing and implementation, technical and user documentation, software conversions; environments include but are not limited to mainframe, mid-range, personal computers, laptop; available to assist and/or lead in the design of program specifications and the implementation of software solutions. Preferred Qualifications:
BA/BS Degree or equivalent, in a technology related field or other degree preferred. 8+ years of experience in specifying, analyzing, and documenting requirements for mission critical business applications in a web/client-server environment. Subject matter expertise of geographic information systems, and experience with ArcGIS. Ability to write and execute SQL queries, preference is to also know how to query geospatial data sets. Competent at performing data analysis on large sets of data. Advanced Microsoft Visio skills Basic knowledge of UX principles and ability to prototype user interfaces using rudimentary tools (Figma, JustInMind, MS Paint, MS Visio). Familiarity with Azure DevOps as a lifecycle management tool. Excellent verbal and written communication skills. Able to collaborate with a diverse group of executives, managers, and subject matter experts. Certified Business Analysis Professional and/or SAFe certification(s) Strong analytical, decision-making, and problem-solving skills to interpret customer business needs and translate them into application requirements. Strong facilitation skills and proven experience at driving consensus across multiple stakeholders. Effective presentation skills. Process-driven analysis skills and a background in various requirements elicitation methods. Adept to Agile, Waterfall and RUP software development life cycle processes. Ability to work on multiple projects as a contributor. Ability to accurately estimate level or effort needed to make delivery commitments. Utilize application development environments, tools, and methodologies across multiple platforms. Advanced working knowledge of Microsoft Office Applications. The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure and certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $63.00 to $73.00
At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status.
Flexible Work Schedules Health, Dental, and Vision Insurance Medical, Limited, & Dependent Flexible Spending Accounts (FSA) Health Savings Account (HSA) with Employer Contributions Company-Paid and Voluntary Life Insurance Long and Short-Term Disability Insurance Accident, Critical Illness, & Hospital Indemnity Insurance 401(k) Retirement Plan with Company Match and Immediate Vesting Wellhub Fitness and Wellness Platform Pet Insurance Training Opportunities Employee Referral Bonus Program
We are committed to fostering a workplace that supports both your personal and professional aspirations.
As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must successfully pass a pre-employment (post offer) background check. The background check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. Background check results will be evaluated in accordance with applicable law. For certain positions, additional client-specific background screenings may be required at the time of hire or in the future, in accordance with client requirements.
If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!
Voyatek provides equal employment opportunities to all employees and applicants for employment. Voyatek will make employment decisions without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions include all terms and conditions of employment, including recruitment and hiring, job assignment/ placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.
Full Time
NYC DOT - IT Systems Analyst ( 84126Y0751)
new York, NY
Outcomes. Delivered.
Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.
For example, our technology:
Facilitates access to nutritious food for children of mothers participating in the WIC program Supports first responders in reducing opioid overdoses within their communities Empowers colleges and universities to identify and thwart financial aid fraud Equips teachers with valuable insights to identify students requiring additional support Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.
We're more than a technology company -- we're an outcomes company.
We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.
We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.
Voyatek is seeking applicants to occupy the position of IT Systems Analyst within our NYC Department of Transportation team.
Key Responsibilities:
Identify functional and non-functional requirements for information technology projects and programs using industry standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysis. Prepare, review and update requirements, specifications, business processes and recommendations for proposed solutions using standard templates. Work closely with other business analysts, quality assurance specialists, DOT operational staff and subject matter experts to define, test, and implement functional requirements. Solicit requirements through interviews, workshops, surveys, and/or existing systems documentation or procedures. Identify and document existing system deficiencies. Have considerable knowledge of existing information processing systems and emerging technology trends to match them with DOT's current and future business needs. Participate in meetings with both technology and business teams to facilitate the understanding, clarification, and implementation of requirements. Create/revise/own analysis artifacts and deliverables such as requirements traceability matrix, user permission matrix, process maps, business requirements, business rules, user stories, user workflows, use cases, and acceptance test cases. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into detail, abstract up from low-level information to a general understanding, and distinguish client requests from the underlying true needs. Understand client organization's direction, structure, business issues and data challenges. Define and/or contribute to roll-out strategies. Be the liaison between business units, technology teams and support teams. Manage client expectations effectively. Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management. Continually seek opportunities to increase customer satisfaction and deepen client relationships. Create and maintain strategic partnership between business needs and technology delivery. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Assist in the facilitation of team and client meetings. Understand how to communicate difficult/sensitive information tactfully. Promote active listening with team members. Contribute appropriately to conversations. Prepare written business correspondence that is coherent, effective, professional, and engaging. Possess understanding in the areas of application programming, database, and system design. Understand technical design specifications. Understand Internet, Intranet, Extranet and client/server architectures. Understand how legacy and web-based systems interface with each other. Define and set standards/templates for acceptance test cases, acceptance testing and test matrices. Define acceptance test conditions and develop accurate/complete test plans. Ensure issues are identified, tracked, reported on and resolved in a timely manner. Conduct acceptance testing efforts according to plan. Work independently with clients to define concepts and under direction of the Business Relationship Manager and project managers. Understand the necessity of project standards and apply them consistently. Understand how various issues affect each other and the outcome of projects. Develop internal and external meeting objectives and agendas. Prioritize multiple tasks effectively. Demonstrate the ability to cooperate with a variety of people and achieve results. Proactively initiate, develop, and maintain effective working relationships with team members. Work with client personnel to identify required changes. Communicate needed changes to development team. Qualifications:
Minimum of 8 years' experience with writing application software, data analysis, data access, data structures, data manipulation, databases, programming, testing and implementation, technical and user documentation, software conversions; environments include but are not limited to mainframe, mid-range, personal computers, laptop; available to assist and/or lead in the design of program specifications and the implementation of software solutions. Preferred Qualifications:
BA/BS Degree or equivalent, in a technology related field or other degree preferred. 8+ years of experience in specifying, analyzing, and documenting requirements for mission critical business applications in a web/client-server environment. Subject matter expertise of geographic information systems, and experience with ArcGIS. Ability to write and execute SQL queries, preference is to also know how to query geospatial data sets. Competent at performing data analysis on large sets of data. Advanced Microsoft Visio skills Basic knowledge of UX principles and ability to prototype user interfaces using rudimentary tools (Figma, JustInMind, MS Paint, MS Visio). Familiarity with Azure DevOps as a lifecycle management tool. Excellent verbal and written communication skills. Able to collaborate with a diverse group of executives, managers, and subject matter experts. Certified Business Analysis Professional and/or SAFe certification(s) Strong analytical, decision-making, and problem-solving skills to interpret customer business needs and translate them into application requirements. Strong facilitation skills and proven experience at driving consensus across multiple stakeholders. Effective presentation skills. Process-driven analysis skills and a background in various requirements elicitation methods. Adept to Agile, Waterfall and RUP software development life cycle processes. Ability to work on multiple projects as a contributor. Ability to accurately estimate level or effort needed to make delivery commitments. Utilize application development environments, tools, and methodologies across multiple platforms. Advanced working knowledge of Microsoft Office Applications. The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure and certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $63.00 to $73.00
At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status.
Flexible Work Schedules Health, Dental, and Vision Insurance Medical, Limited, & Dependent Flexible Spending Accounts (FSA) Health Savings Account (HSA) with Employer Contributions Company-Paid and Voluntary Life Insurance Long and Short-Term Disability Insurance Accident, Critical Illness, & Hospital Indemnity Insurance 401(k) Retirement Plan with Company Match and Immediate Vesting Wellhub Fitness and Wellness Platform Pet Insurance Training Opportunities Employee Referral Bonus Program
We are committed to fostering a workplace that supports both your personal and professional aspirations.
As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must successfully pass a pre-employment (post offer) background check. The background check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. Background check results will be evaluated in accordance with applicable law. For certain positions, additional client-specific background screenings may be required at the time of hire or in the future, in accordance with client requirements.
If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!
Voyatek provides equal employment opportunities to all employees and applicants for employment. Voyatek will make employment decisions without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions include all terms and conditions of employment, including recruitment and hiring, job assignment/ placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.