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NavitsPartners

ServiceNow Developer - Retail & Cosmetics - SNDEV

NavitsPartners, Bolingbrook, Illinois, United States, 60440

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Job Title:

ServiceNow Developer - Retail & Cosmetics Location:

Remote Contract Duration:

6 Months

Job Overview:

We are seeking a skilled

ServiceNow Developer

to support digital transformation initiatives for a leader in the retail and cosmetics sector. This remote, contract-based role requires hands-on experience across various areas of the ServiceNow platform, including ITSM modules, scripting, integrations, and performance optimization.

Key Responsibilities: 1.

ServiceNow Platform Expertise Deep understanding of ServiceNow architecture (tables, workflows, scripts, ACLs, etc.) Proficiency with core ITSM modules: Incident, Problem, Change, Request, CMDB Experience developing custom applications using ServiceNow App Engine 2.

Scripting & Development Strong JavaScript skills for server and client-side scripting Familiarity with Glide APIs (GlideRecord, GlideSystem, GlideAjax, etc.) Development of Business Rules, Script Includes, UI Policies, Client Scripts, and Workflow Scripts Service Portal customization using AngularJS, HTML, and CSS Integration with third-party systems using REST/SOAP APIs 3.

Configuration & Administration Configuration of Flow Designer, Workflows, and Automation Rules Customization of Forms, Fields, UI Actions, and Access Control Rules (ACLs) Management of Service Catalog and Request workflows 4.

ITSM & ITIL Knowledge Familiarity with ITIL best practices Experience in Incident, Problem, Change, and Asset Management workflows SLA configurations and notifications 5.

Integration & Automation Use of Integration Hub for low-code/no-code solutions Orchestration for task automation MID Server setup and management for on-premise integrations 6.

Performance & Troubleshooting Use of Script Debugger and System Logs for diagnostics Script optimization for performance tuning Ongoing monitoring of Instance Health 7.

Security & Compliance Implementation of Role-Based Access Control (RBAC) Ensuring data protection and encryption standards Adherence to governance and compliance frameworks 8.

Reporting & Analytics Creation of reports, dashboards, and performance analytics Experience with CMDB reporting and SLA tracking Required Skills:

Strong understanding of ServiceNow architecture, workflows, and ACLs Proficiency in JavaScript, the primary scripting language for ServiceNow