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New York City Department of Transportation

Program Coordinator

New York City Department of Transportation, New York, New York, us, 10261

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***TO BE CONSIDERED FOR THIS POSITION, CANDIDATES MUST BE SERVING PERMANENTLY IN THE TITLE OF CITY PLANNER, BE REACHABLE ON THE CITY PLANNER CIVIL SERVICE LIST, OR BE ELIGIBLE UNDER THE 55A PROGRAM.***

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Job Description The DOT's Bike Share & Shared Mobility unit is responsible for planning, oversight, and management of the Citi Bike program, dockless e-scooter and e-bike-share services, app-based e-moped rental services, and other emerging micro-mobility share services. Citi Bike, New York City's bike share program, currently operates in four boroughs with over 37,000 bicycles and 2,000 stations, and is expanding. The program is a vital part of NYC's transportation network, with more than half of the city's population living within a 5-minute walk of a station. Starting in 2025, over 250 new stations and 2,900 bikes will be added in the Bronx, Queens, and Brooklyn. DOT also manages an e-scooter share program with three vendors, with over 10,000 e-scooters and more than 6 million trips since 2021. The agency is planning and installing new designated parking locations for e-scooters and has implemented a regulatory framework for e-moped services.

Responsibilities

Research and analyze technological and programmatic innovations to enhance scooter share operations.

Support development of new parking typologies for scooter share and other micro-mobility services.

Evaluate system patterns and trends using data sources, including dashboards and Excel.

Identify viable sites for scooter parking, including fieldwork, drawing review, and vendor coordination.

Update program databases with accurate site information.

Liaise with DOT, other City agencies, and private contractors regarding scooter services.

Conduct inspections of scooter vehicles and operations.

Assist in planning service expansion and improvements.

Create maps using ArcGIS, Adobe Creative Suite, and PowerPoint.

Support outreach and correspondence tasks.

Perform clerical operations and support special projects.

Support planning, outreach, and implementation related to bike share as needed.

Minimum Qualifications

Baccalaureate degree and two years of city planning experience, or

Satisfactory combination of education and experience; graduate education may substitute for experience on a 30-semester-credit basis, but a bachelor's degree is required.

Special Qualification Requirements Assignment Level III requires an additional year of experience; Level IV requires two additional years.

Preferred Skills Experience with community-based projects in a major metro area, attention to detail, interest in transportation planning, bike share, cycling, and ability to work collaboratively and communicate effectively with stakeholders.

Additional Information This position is open to qualified persons with a disability under the 55-a Program. Indicate your interest at the top of your resume and cover letter.

Employees may be eligible for federal loan forgiveness and state repayment programs. Residency in NYC is generally required within 90 days of appointment, with some exceptions. The City of New York is an equal opportunity employer committed to diversity and inclusion.

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