Fendi Italia Srl
Store Director - Miami, FL - Miami District Design
Fendi Italia Srl, Miami, Florida, us, 33222
Store Director - Miami, FL - Miami District DesignReference: FEND03907
Take the next step in your career now, scroll down to read the full role description and make your application. Job title: Store Director - Miami, FL - Miami District Design The Store Director is the owner of the business, a FENDI Brand Ambassador, and a business leader responsible for overall store performance. This role involves managing the store, employees, merchandise, and supporting activities to achieve store targets and ensure positive experiences for both internal and external clients. Responsibilities:
Business Development and Performance Management: Drive and improve sales performance for the overall business. Analyze the business, propose, and implement action plans to improve results. Develop a sales strategy in collaboration with corporate partners. Identify new opportunities to attract and retain clients. Organize events and incentives to grow the business. Coordinate with the merchandising team to ensure appropriate stock and assortment levels. Recommend store renovations, upgrades, and expansion plans to increase sales and market share. Be present on the sales floor, empower sales staff to meet sales goals through authentic client experiences, and communicate expectations. Partner with the Retail Events Office for local event organization. Client Management:
Lead customer service quality to meet customer expectations, setting high standards and leading by example. Develop dedicated Fendi customers, implement CRM tools, and maintain customer databases. Act as a brand ambassador to strengthen relationships with VIP clients and prospects. Foster a strong private appointment culture. Administrative & Operations Management:
Ensure alignment between front and back of house operations. Complete administrative paperwork promptly. Control daily invoices, petty cash, and manage costs for efficient store operations. Review and submit sales and operational reports aligned with KPIs and policies. Maintain inventory accuracy, conduct cycle counts, and manage shrinkage. Optimize display and storage solutions, keeping best sellers visible. Collaborate with local freelancers for impactful window displays. Team Management:
Build a positive team environment, set goals, monitor performance, and conduct regular meetings. Implement store initiatives and ensure team understanding and adherence. Attract, recruit, and develop top talent through networking and scouting. Assess individual performance and growth potential, promoting career development. Identify training needs for individuals and the team. Additional information:
Qualifications: Minimum 10 years of proven experience, preferably in luxury retail. Strong results-driven mindset and goal orientation. Excellent verbal and written communication skills. Proficiency with POS systems and inventory management. RTW experience preferred. Foreign language skills are a plus. Bachelor’s Degree preferred. Ability to work collaboratively in a team environment. Physical ability to lift boxes up to 10 lbs. Strong organizational skills and digital literacy. Flexible availability, including some nights, weekends, and holidays.
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Take the next step in your career now, scroll down to read the full role description and make your application. Job title: Store Director - Miami, FL - Miami District Design The Store Director is the owner of the business, a FENDI Brand Ambassador, and a business leader responsible for overall store performance. This role involves managing the store, employees, merchandise, and supporting activities to achieve store targets and ensure positive experiences for both internal and external clients. Responsibilities:
Business Development and Performance Management: Drive and improve sales performance for the overall business. Analyze the business, propose, and implement action plans to improve results. Develop a sales strategy in collaboration with corporate partners. Identify new opportunities to attract and retain clients. Organize events and incentives to grow the business. Coordinate with the merchandising team to ensure appropriate stock and assortment levels. Recommend store renovations, upgrades, and expansion plans to increase sales and market share. Be present on the sales floor, empower sales staff to meet sales goals through authentic client experiences, and communicate expectations. Partner with the Retail Events Office for local event organization. Client Management:
Lead customer service quality to meet customer expectations, setting high standards and leading by example. Develop dedicated Fendi customers, implement CRM tools, and maintain customer databases. Act as a brand ambassador to strengthen relationships with VIP clients and prospects. Foster a strong private appointment culture. Administrative & Operations Management:
Ensure alignment between front and back of house operations. Complete administrative paperwork promptly. Control daily invoices, petty cash, and manage costs for efficient store operations. Review and submit sales and operational reports aligned with KPIs and policies. Maintain inventory accuracy, conduct cycle counts, and manage shrinkage. Optimize display and storage solutions, keeping best sellers visible. Collaborate with local freelancers for impactful window displays. Team Management:
Build a positive team environment, set goals, monitor performance, and conduct regular meetings. Implement store initiatives and ensure team understanding and adherence. Attract, recruit, and develop top talent through networking and scouting. Assess individual performance and growth potential, promoting career development. Identify training needs for individuals and the team. Additional information:
Qualifications: Minimum 10 years of proven experience, preferably in luxury retail. Strong results-driven mindset and goal orientation. Excellent verbal and written communication skills. Proficiency with POS systems and inventory management. RTW experience preferred. Foreign language skills are a plus. Bachelor’s Degree preferred. Ability to work collaboratively in a team environment. Physical ability to lift boxes up to 10 lbs. Strong organizational skills and digital literacy. Flexible availability, including some nights, weekends, and holidays.
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