Pegasystems
Senior Principal People Experience Partner
Job Category: People
Location: US - Massachusetts - Waltham
Meet Our Team:
??The Engagement, Social Impact and Internal Communications team accelerates Pega's strategic growth by transforming how we show up as an employer, communicator, and community partner. We cultivate a thriving culture where every interaction reflects our values, every story we tell amplifies our unique identity, and every experience drives employee engagement, shared purpose, and results. You'll be part of a global team that is curious, forward-thinking, and collaborative.
This is a hybrid role based out of our office in Waltham, MA.
Picture Yourself at Pega:
You are a strategic program leader who excels at mobilizing regional teams to deliver high-impact engagement initiatives. With a sharp planning mindset and a pulse on future of work trends, you bring creativity, innovation, and an outside-in perspective to shape experiences that resonate globally. You thrive on translating insights into action and driving scalable solutions that reflect our values and elevate the employee experience.
What You'll Do at Pega:
?Lead and evolve Pega's global employee engagement and experience strategy, including high-impact cultural moments, Connection Days, and hybrid work practices.
?Drive activation of Pega Values?across the employee journey, embedding them into programs, practices, and operations.
?Mobilize and empower regional teams and culture ambassadors?to localize and scale engagement initiatives with consistency and impact.
?Deliver and measure culture-as-a-service initiatives, using data and feedback to shape future programming.
?Create inclusive engagement strategies?for remote and distributed teams, fostering connection across time zones and work styles.
?Provide tools and guidance for leaders and employees, advocating for global equity while respecting local differences.
?Bring external insight and innovation, staying ahead of engagement trends and applying best practices to continuously improve the employee experience.
Lead the transformation of Pega's global employee recognition program, researching market best practices and gathering internal feedback to foster a culture of appreciation and evolve Pega's recognition roadmap. Advance the use of recognition technology, leveraging automation and personalization to enhance impact.
Utilize journey mapping and design thinking to identify and optimize critical touchpoints at key moments of the employee journey.
Design focus groups and translate listening insights into targeted actions aligned with business priorities.
Who You Are:
An experienced, trusted professional in employee engagement, people experience, or org development within global, matrixed environments.
Analytical and strategic, with a knack for turning insights into action.
Skilled in journey mapping, design thinking, and optimizing employee touchpoints.
A strong collaborator who influences across levels and functions.
A culture champion who leads recognition and belonging initiatives.
Familiar with engagement platforms and AI-powered personalization.
A compelling communicator with a talent for storytelling and exec-level reporting.
Organized, proactive, and adaptable in fast-paced settings.
A program leader who drives complex, cross-functional initiatives from idea to execution.
What You've Accomplished:
Designed engagement strategies for remote and distributed teams, building rituals that connect across time zones.
Scaled culture programs globally through cross-functional partnerships.
Delivered and measured culture-as-a-service initiatives.
Automated and personalized engagement touchpoints using tech and AI.
Advised People teams and leaders to turn insights into targeted, business-aligned actions.
Evaluated, designed and scaled employee recognition and other talent programs.
Pega Offers You:
Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
??The opportunity to be at the forefront of culture evolution in an advanced AI-powered organization, with access to some of the world's most innovative thought leaders?
#LI-SD2
Job ID: 22432
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.
https://www.pega.com/about/careers/equal-employment-opportunity
Job Category: People
Location: US - Massachusetts - Waltham
Meet Our Team:
??The Engagement, Social Impact and Internal Communications team accelerates Pega's strategic growth by transforming how we show up as an employer, communicator, and community partner. We cultivate a thriving culture where every interaction reflects our values, every story we tell amplifies our unique identity, and every experience drives employee engagement, shared purpose, and results. You'll be part of a global team that is curious, forward-thinking, and collaborative.
This is a hybrid role based out of our office in Waltham, MA.
Picture Yourself at Pega:
You are a strategic program leader who excels at mobilizing regional teams to deliver high-impact engagement initiatives. With a sharp planning mindset and a pulse on future of work trends, you bring creativity, innovation, and an outside-in perspective to shape experiences that resonate globally. You thrive on translating insights into action and driving scalable solutions that reflect our values and elevate the employee experience.
What You'll Do at Pega:
?Lead and evolve Pega's global employee engagement and experience strategy, including high-impact cultural moments, Connection Days, and hybrid work practices.
?Drive activation of Pega Values?across the employee journey, embedding them into programs, practices, and operations.
?Mobilize and empower regional teams and culture ambassadors?to localize and scale engagement initiatives with consistency and impact.
?Deliver and measure culture-as-a-service initiatives, using data and feedback to shape future programming.
?Create inclusive engagement strategies?for remote and distributed teams, fostering connection across time zones and work styles.
?Provide tools and guidance for leaders and employees, advocating for global equity while respecting local differences.
?Bring external insight and innovation, staying ahead of engagement trends and applying best practices to continuously improve the employee experience.
Lead the transformation of Pega's global employee recognition program, researching market best practices and gathering internal feedback to foster a culture of appreciation and evolve Pega's recognition roadmap. Advance the use of recognition technology, leveraging automation and personalization to enhance impact.
Utilize journey mapping and design thinking to identify and optimize critical touchpoints at key moments of the employee journey.
Design focus groups and translate listening insights into targeted actions aligned with business priorities.
Who You Are:
An experienced, trusted professional in employee engagement, people experience, or org development within global, matrixed environments.
Analytical and strategic, with a knack for turning insights into action.
Skilled in journey mapping, design thinking, and optimizing employee touchpoints.
A strong collaborator who influences across levels and functions.
A culture champion who leads recognition and belonging initiatives.
Familiar with engagement platforms and AI-powered personalization.
A compelling communicator with a talent for storytelling and exec-level reporting.
Organized, proactive, and adaptable in fast-paced settings.
A program leader who drives complex, cross-functional initiatives from idea to execution.
What You've Accomplished:
Designed engagement strategies for remote and distributed teams, building rituals that connect across time zones.
Scaled culture programs globally through cross-functional partnerships.
Delivered and measured culture-as-a-service initiatives.
Automated and personalized engagement touchpoints using tech and AI.
Advised People teams and leaders to turn insights into targeted, business-aligned actions.
Evaluated, designed and scaled employee recognition and other talent programs.
Pega Offers You:
Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
??The opportunity to be at the forefront of culture evolution in an advanced AI-powered organization, with access to some of the world's most innovative thought leaders?
#LI-SD2
Job ID: 22432
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.
https://www.pega.com/about/careers/equal-employment-opportunity