Hadrius
Join to apply for the
Founding Account Manager
role at
Hadrius Join to apply for the
Founding Account Manager
role at
Hadrius Get AI-powered advice on this job and more exclusive features. This range is provided by Hadrius. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$130,000.00/yr - $180,000.00/yr Role
You are a proactive, relationship-driven operator ready to own a multi-million-dollar book of business end to end - this includes onboarding, activation, adoption, renewal, and expansion. Your mission is to be a premium partner from kickoff to renewal: drive measurable value quickly, protect the base with world-class retention, and expand Hadrius across each customer’s compliance stack.
You’ll be the primary post-sale point of contact from day one, guiding implementation alongside our FDE/Implementation team, ensuring fast time-to-value, and then multi-threading to executive stakeholders to grow the account. This role blends trusted advisor, program manager, and revenue owner. You’ll work directly with the founders to deliver outstanding outcomes while building the playbooks that let us scale.
Responsibilities
First week
Ramp on our ICP, value proposition, Hadrius platform, pricing/packaging, and roadmap. Learn onboarding/implementation flows, CRM hygiene standards, and communication playbooks. Shadow kickoffs, QBRs/EBRs, and renewal calls; document objections and success patterns. Begin owning a small set of accounts to establish relationships and success plans.
First month
Fully own onboarding and activation for assigned accounts. Hit fast time-to-first-value (target under one week) and secure testimonials for newly onboarded clients within 30 days of go-live. Build stakeholder maps and executive alignment; set QBR cadences with clear success metrics. Create 90-day renewal/expansion plans for any relevant accounts; open and progress qualified expansion opportunities. Partner with Sales/FDE teams to remove blockers
First 3 months and beyond
Own and protect a multi-million ARR book with best-in-class gross/net retention. Drive strong net revenue retention via cross-sell, seat/usage expansion, and disciplined price uplifts. Build and manage a rolling expansion pipeline with clear next steps, close plans, and reliable forecasting. Execute renewals end-to-end (strategy, proposal, commercial terms, redlines/procurement) with 90-day plans in place for 100% of renewals. Instrument account health (usage KPIs, risk flags 120+ days pre-renewal); lead saves on at-risk accounts. Close the loop with Product and Engineering on gaps and wins; contribute to pricing/packaging and enablement. Codify and iterate playbooks for onboarding, expansion, renewals, and executive alignment.
About You
Customer advocate with commercial acumen: you balance long-term value with near-term outcomes. Project/program manager: you run complex onboardings and drive adoption to plan. Sales infrastructure fluent: renewals, price increases, multi-year structures, order forms, and approvals. Seller’s toolkit: discovery, multi-threading, cross-sell/upsell, negotiation, and objection handling. Cross-functional operator: you collaborate tightly with Sales, FDE/Implementation, and Engineering. Data-driven and disciplined: you use telemetry to prioritize, forecast accurately, and maintain pristine CRM hygiene. Clear communicator: crisp writing, strong executive presence, and meeting facilitation.
Qualifications
2+ years in Account Management/Customer Success or other client-facing roles in B2B SaaS, owning revenue outcomes. Proven track record protecting large books and expanding accounts. Experience leading implementations and driving measurable time-to-value. Bonus: compliance/financial services/regtech background; early-stage startup experience.
Benefits
401k (100% match up to 6%) Destination Airbnb company work retreats 2–4 times a year Healthcare, dental, vision, etc.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Referrals increase your chances of interviewing at Hadrius by 2x Sign in to set job alerts for “Account Manager” roles.
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Founding Account Manager
role at
Hadrius Join to apply for the
Founding Account Manager
role at
Hadrius Get AI-powered advice on this job and more exclusive features. This range is provided by Hadrius. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$130,000.00/yr - $180,000.00/yr Role
You are a proactive, relationship-driven operator ready to own a multi-million-dollar book of business end to end - this includes onboarding, activation, adoption, renewal, and expansion. Your mission is to be a premium partner from kickoff to renewal: drive measurable value quickly, protect the base with world-class retention, and expand Hadrius across each customer’s compliance stack.
You’ll be the primary post-sale point of contact from day one, guiding implementation alongside our FDE/Implementation team, ensuring fast time-to-value, and then multi-threading to executive stakeholders to grow the account. This role blends trusted advisor, program manager, and revenue owner. You’ll work directly with the founders to deliver outstanding outcomes while building the playbooks that let us scale.
Responsibilities
First week
Ramp on our ICP, value proposition, Hadrius platform, pricing/packaging, and roadmap. Learn onboarding/implementation flows, CRM hygiene standards, and communication playbooks. Shadow kickoffs, QBRs/EBRs, and renewal calls; document objections and success patterns. Begin owning a small set of accounts to establish relationships and success plans.
First month
Fully own onboarding and activation for assigned accounts. Hit fast time-to-first-value (target under one week) and secure testimonials for newly onboarded clients within 30 days of go-live. Build stakeholder maps and executive alignment; set QBR cadences with clear success metrics. Create 90-day renewal/expansion plans for any relevant accounts; open and progress qualified expansion opportunities. Partner with Sales/FDE teams to remove blockers
First 3 months and beyond
Own and protect a multi-million ARR book with best-in-class gross/net retention. Drive strong net revenue retention via cross-sell, seat/usage expansion, and disciplined price uplifts. Build and manage a rolling expansion pipeline with clear next steps, close plans, and reliable forecasting. Execute renewals end-to-end (strategy, proposal, commercial terms, redlines/procurement) with 90-day plans in place for 100% of renewals. Instrument account health (usage KPIs, risk flags 120+ days pre-renewal); lead saves on at-risk accounts. Close the loop with Product and Engineering on gaps and wins; contribute to pricing/packaging and enablement. Codify and iterate playbooks for onboarding, expansion, renewals, and executive alignment.
About You
Customer advocate with commercial acumen: you balance long-term value with near-term outcomes. Project/program manager: you run complex onboardings and drive adoption to plan. Sales infrastructure fluent: renewals, price increases, multi-year structures, order forms, and approvals. Seller’s toolkit: discovery, multi-threading, cross-sell/upsell, negotiation, and objection handling. Cross-functional operator: you collaborate tightly with Sales, FDE/Implementation, and Engineering. Data-driven and disciplined: you use telemetry to prioritize, forecast accurately, and maintain pristine CRM hygiene. Clear communicator: crisp writing, strong executive presence, and meeting facilitation.
Qualifications
2+ years in Account Management/Customer Success or other client-facing roles in B2B SaaS, owning revenue outcomes. Proven track record protecting large books and expanding accounts. Experience leading implementations and driving measurable time-to-value. Bonus: compliance/financial services/regtech background; early-stage startup experience.
Benefits
401k (100% match up to 6%) Destination Airbnb company work retreats 2–4 times a year Healthcare, dental, vision, etc.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Referrals increase your chances of interviewing at Hadrius by 2x Sign in to set job alerts for “Account Manager” roles.
New York, NY $101,000.00-$145,000.00 6 days ago New York, NY $122,000.00-$175,000.00 1 week ago New York, NY $65,000.00-$70,000.00 1 month ago New York, NY $76,000.00-$133,000.00 2 weeks ago Senior Strategic Account Director, Food & Beverage
Manhattan, NY $65,000.00-$90,000.00 6 days ago New York, NY $159,000.00-$223,000.00 5 days ago New York, NY $60,000.00-$65,000.00 1 month ago New York, NY $80,000.00-$130,000.00 1 week ago Retail Sales Account Manager, Speciality (Hybrid Role - New York)
New York, NY $90,000.00-$105,000.00 2 weeks ago New York, NY $138,000.00-$150,000.00 1 week ago New York, NY $65,000.00-$75,000.00 1 week ago New York City Metropolitan Area $75,000.00-$100,000.00 3 days ago Bronx, NY $60,000.00-$65,000.00 1 month ago Strategic Account Manager, RL Eyewear Channel
New York, NY $129,000.00-$187,000.00 1 week ago New York, NY $180,000.00-$202,500.00 2 hours ago Account Executive, Field Sales & Training - Northeast (ULTA)
New York, NY $70,000.00-$85,000.00 3 months ago New York, NY $103,000.00-$148,000.00 1 week ago New York, NY $120,000.00-$180,000.00 2 weeks ago National Account Manager, Non-Commercial
Englewood Cliffs, NJ $86,080.00-$129,120.00 1 week ago New York, NY $91,000.00-$161,000.00 2 weeks ago New York, NY $77,600.00-$97,000.00 1 week ago New York, NY $65,000.00-$70,000.00 1 month ago New York, NY $29,786.00-$110,000.00 3 days ago New York, NY $70,000.00-$120,000.00 2 months ago New York, NY $88,000.00-$98,000.00 1 week ago New York, NY $110,000.00-$140,000.00 3 days ago New York, NY $109,000.00-$156,000.00 1 week ago New York, NY $34,350.00-$100,100.00 3 days ago New York, NY $118,000.00-$174,000.00 4 days ago New York City Metropolitan Area $110,000.00-$110,000.00 2 weeks ago Manager, Key Accounts - Nordstrom Neiman Marcus Saks (Armani & Valentino)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr