Virginia Museum of History & Culture
Information Technology Specialist
Virginia Museum of History & Culture, Richmond, Virginia, United States, 23214
Position Description
Updated July 29, 2025
Title:
Information Technology Specialist
D
ivision:
Operations & Finance
Reports to:
Vice President for Operations & Chief Financial Officer
Position Status:
Full-time; Non-exempt
Salary Range:
$55,000 - $60,000/year
Position summary:
The Information Technology Specialist is responsible for the supervision, implementation and maintenance of technology-related activities for the organization. This position also ensures the secure and effective operation of all computer systems, related applications, hardware and software.
Duties & Responsibilities:
Maintain desktop technology, including PCs, laptops, tablets, mobile devices, printers and other peripheral desktop hardware, software, operating systems, applications and IT services
Troubleshoot hardware and software issues, network connectivity and on-site server support and maintenance
Evaluate technology risks; develop a network disaster recovery plan and backup procedures
Manage audio-visual and phone systems, develop and provide training for system users
Monitor performance of IT systems to make recommendations for improvements
Analyze business requirements across the organization to develop solutions for IT needs
Support implementation of large IT projects and infrastructure
Manage annual IT budget and ensure cost effectiveness
Manage office computer equipment moves, repair and maintenance of printers and PCs, and the installation and configuration of desktops and laptops
Provide IT support for events and lectures
Remain current with advances in technology and industry best practices
Knowledge, Skills & Abilities Necessary:
Knowledge of computer systems, cyber security, network and systems administration, databases and data storage systems and phone systems to include troubleshooting and install
Experience with Windows 10, 11 and Apple operating systems. Strong knowledge of MS Office 365 suite, Adobe software and web browsers
Experience supporting Microsoft Azure, Windows Server, Active Directory and Cloud Exchange environments
Experience with basic switch and router configuration and administration
Technical documentation experience
Thorough understanding of desktop and related peripheral support environment
Strong, proactive customer service; ability to communicate effectively with staff, guests, vendors and management
Highly motivated; ability to work independently or in a team setting with limited supervision, while relying on sound judgment to plan and accomplish goals
Strong critical thinking and decision-making skills
Project management and time-management skills, and a strong ability to prioritize workflow
Education & Experience Requirements:
Bachelor's degree in information technology, computer science, information systems or related field, or equivalent experience
A minimum of two years' experience in IT operations
Application:
If interested in this job opportunity, please apply and upload your cover letter and resume to https://virginiahistory.isolvedhire.com/jobsearch/?job_board_classification=Job_Opportunities.
The Virginia Museum of History & Culture is owned and operated by the Virginia Historical Society - a private, non-profit organization established in 1831. The historical society is the oldest cultural organization in Virginia, and one of the oldest and most distinguished history organizations in the nation. For use in its state history museum and its renowned research library, the historical society cares for a collection of nearly nine million items representing the ever-evolving story of Virginia.
The Virginia Historical Society is an Equal Opportunity Employer.
Updated July 29, 2025
Title:
Information Technology Specialist
D
ivision:
Operations & Finance
Reports to:
Vice President for Operations & Chief Financial Officer
Position Status:
Full-time; Non-exempt
Salary Range:
$55,000 - $60,000/year
Position summary:
The Information Technology Specialist is responsible for the supervision, implementation and maintenance of technology-related activities for the organization. This position also ensures the secure and effective operation of all computer systems, related applications, hardware and software.
Duties & Responsibilities:
Maintain desktop technology, including PCs, laptops, tablets, mobile devices, printers and other peripheral desktop hardware, software, operating systems, applications and IT services
Troubleshoot hardware and software issues, network connectivity and on-site server support and maintenance
Evaluate technology risks; develop a network disaster recovery plan and backup procedures
Manage audio-visual and phone systems, develop and provide training for system users
Monitor performance of IT systems to make recommendations for improvements
Analyze business requirements across the organization to develop solutions for IT needs
Support implementation of large IT projects and infrastructure
Manage annual IT budget and ensure cost effectiveness
Manage office computer equipment moves, repair and maintenance of printers and PCs, and the installation and configuration of desktops and laptops
Provide IT support for events and lectures
Remain current with advances in technology and industry best practices
Knowledge, Skills & Abilities Necessary:
Knowledge of computer systems, cyber security, network and systems administration, databases and data storage systems and phone systems to include troubleshooting and install
Experience with Windows 10, 11 and Apple operating systems. Strong knowledge of MS Office 365 suite, Adobe software and web browsers
Experience supporting Microsoft Azure, Windows Server, Active Directory and Cloud Exchange environments
Experience with basic switch and router configuration and administration
Technical documentation experience
Thorough understanding of desktop and related peripheral support environment
Strong, proactive customer service; ability to communicate effectively with staff, guests, vendors and management
Highly motivated; ability to work independently or in a team setting with limited supervision, while relying on sound judgment to plan and accomplish goals
Strong critical thinking and decision-making skills
Project management and time-management skills, and a strong ability to prioritize workflow
Education & Experience Requirements:
Bachelor's degree in information technology, computer science, information systems or related field, or equivalent experience
A minimum of two years' experience in IT operations
Application:
If interested in this job opportunity, please apply and upload your cover letter and resume to https://virginiahistory.isolvedhire.com/jobsearch/?job_board_classification=Job_Opportunities.
The Virginia Museum of History & Culture is owned and operated by the Virginia Historical Society - a private, non-profit organization established in 1831. The historical society is the oldest cultural organization in Virginia, and one of the oldest and most distinguished history organizations in the nation. For use in its state history museum and its renowned research library, the historical society cares for a collection of nearly nine million items representing the ever-evolving story of Virginia.
The Virginia Historical Society is an Equal Opportunity Employer.