Spectraforce Technologies
LTSS Service Care Manager
Spectraforce Technologies, Lake Worth, Florida, United States, 33461
Position Title:
LTSS Service Care Manager
Work Location:
West Palm Beach, Lake Worth (Spanish Preffered)
Assignment Duration:
3 months (Contract to Hire)
Work Arrangement:
Field-Based + Remote
Position Summary:
Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners
Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
Qualification & Experience:
Education/Certification Required:
Requires a Bachelor's degree and 2 - 4 years of related experience
Licensure Required:
Driver's License
Candidate Requirements
Education/Certification Required: Requires a Bachelor's degree and 2 - 4 years of related experience Preferred: n/a
Licensure Required: Drivers License Preferred: n/a
Years of experience required
Disqualifiers
Best vs. average
Performance indicators
experience with field based case management, remote work, Average CL #, home visits, care plan development, experience with
type of assessments.
2+ years of Care Management experience (field experience is a must)
Caseloads of 50,60,70 members - bonus if it is geriatric
Long Term Care Medicaid experience
Medicaid / Medicare experience
Need to see experience being able to manage high case load
Fast paced environment regarding new processes and programs
They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
All documentation must be within system within 24 hours of completion
Experience with electronic medical health records
Home Health Experience
Prefer experience working with TruCare which is the software the team uses
Experience in Case Management in senior services, state agencies. Team Player, problem solver, solutions oriented, member centric, Integrity
Top 3 must-have hard skills
Level of experience with each
Stack-ranked by importance
Candidate Review & Selection
1 Field based case management
2 Remote work
3 Experience working with geriatric population
Position is offered by a no fee agency.
LTSS Service Care Manager
Work Location:
West Palm Beach, Lake Worth (Spanish Preffered)
Assignment Duration:
3 months (Contract to Hire)
Work Arrangement:
Field-Based + Remote
Position Summary:
Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners
Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
Qualification & Experience:
Education/Certification Required:
Requires a Bachelor's degree and 2 - 4 years of related experience
Licensure Required:
Driver's License
Candidate Requirements
Education/Certification Required: Requires a Bachelor's degree and 2 - 4 years of related experience Preferred: n/a
Licensure Required: Drivers License Preferred: n/a
Years of experience required
Disqualifiers
Best vs. average
Performance indicators
experience with field based case management, remote work, Average CL #, home visits, care plan development, experience with
type of assessments.
2+ years of Care Management experience (field experience is a must)
Caseloads of 50,60,70 members - bonus if it is geriatric
Long Term Care Medicaid experience
Medicaid / Medicare experience
Need to see experience being able to manage high case load
Fast paced environment regarding new processes and programs
They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
All documentation must be within system within 24 hours of completion
Experience with electronic medical health records
Home Health Experience
Prefer experience working with TruCare which is the software the team uses
Experience in Case Management in senior services, state agencies. Team Player, problem solver, solutions oriented, member centric, Integrity
Top 3 must-have hard skills
Level of experience with each
Stack-ranked by importance
Candidate Review & Selection
1 Field based case management
2 Remote work
3 Experience working with geriatric population
Position is offered by a no fee agency.