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Spectraforce Technologies

LTSS Service Care Manager

Spectraforce Technologies, Laredo, Texas, United States, 78045

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Position Title:

LTSS Service Care Manager - LVN

Work Location:

Laredo, TX 78040

Assignment Duration:

6 months (Possible extension, not conversion)

Work Arrangement:

Field-based with local travel for face-to-face visits

Position Summary:

Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care

Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members

Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans

Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs

Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met

Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators

May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners

Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits

Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner

Qualification & Experience:

Required:

High School Diploma and current LVN License

Preferred:

Bilingual, Community/Home Health experience

Candidate Requirements

LVN, bilingual preferred, be able to travel local for F2F visits as needed.

Education/Certification Required: High School Diploma and current LVN License Preferred:

Licensure Required: LVN License Preferred:

Years of experience required

Disqualifiers

Best vs. average

Performance indicators

Must haves: 2 years' experience as LVN, needs to be located in Laredo, TX

Nice to haves: preferred community/home health experience

Disqualifiers:

Performance indicators:

Top 3 must-have hard skills

Level of experience with each

Stack-ranked by importance

Candidate Review & Selection

1 Bilingual

2 Organized, Strong time management skills; Microsoft Word, Outlook, Excel, Teams knowledge

3 At least 2 years' experience