IntegriChain
Job Description
Your mission at IntegriChain:
IntegriChain, the leading provider of commercialization and Net Revenue Optimization solutions for the life sciences industry, is seeking a detail-oriented and client-focused Specialist to join our Managed Services team. Someone who enjoys solving complex problems, understands the intricacies of the Medicaid and Managed Care rebate process, and can confidently support both internal teams and external SaaS customers.
This is a hands-on role focused on ensuring customers receive accurate, timely, and actionable rebate data to support their own claims processing. The ideal candidate brings strong data acumen, understands pharmaceutical rebate logic, and can field detailed questions from experienced clients with sophisticated needs.
What this role entails:
As a Specialist, you will be responsible for leading and supporting a variety of delivery services provided by the Managed Services team to our customers. Your role will center on ensuring the accuracy, completeness, and clarity of data provided to clients - many of whom are SaaS customers managing their own complex rebate processes.
Leverage prior experience in Medicaid and/or Managed Care in pharma to support operational and customer-facing workstreams.
Manage larger and/or complex customers and their associated deliverables, ensuring high-quality and timely output.
Own and/or support critical business processes tied to rebate data delivery and validation.
Identify opportunities to streamline processes through technology, including tools like Excel, SQL, automation platforms, or dashboarding.
Oversee the setup and ongoing maintenance of customer contracts and data within the rebate system.
Validate formulary and script-level data to ensure completeness, accuracy, and alignment with customer expectations.
Analyze rebate calculations for consistency and accuracy; investigate variances and support resolution of issues with clients.
Provide insights into data trends to help customers better understand their rebate performance.
Execute various reporting activities required for customer compliance and operational needs.
Support and strengthen ongoing customer relationships by responding to detailed inquiries and delivering consultative guidance.
Lead and contribute to internal process and system enhancements to improve service delivery and operational efficiency.
Collaborate on ad hoc internal or client-facing projects, including process improvements and process refinement initiatives.
Support the onboarding of new hires and customers, helping ensure knowledge transfer and continuity in service.
Qualifications: Qualifications
Requirements
Bachelor’s degree preferred; focus in Accounting, Finance, Business, or related field.
5–7 years of pharmaceutical experience, with a strong understanding of commercial and government rebate processes.
Prior experience supporting Managed Care and/or Medicaid rebate programs, preferably with SaaS customers.
Strong customer communication skills, including the ability to explain complex rebate logic clearly.
High proficiency in managing, analyzing, and validating structured data.
Ability to balance multiple customer priorities and meet strict deadlines.
Excellent problem-solving, verbal, and written communication skills.
Strong technical skills with Microsoft Excel and other Office applications.
Ability to work independently and produce high-quality deliverables with minimal review.
Preferred experience with rebate management systems such as Revitas Flex, Model N, ICyte, iContracts, or BPI Contracts.
#LI-ZG1
Additional Information
What does IntegriChain have to offer?
Mission driven: Work with the purpose of helping to improve patients' lives!
Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off, 401(k) Plan with a Company Match to prepare for your future, Parental Leave, Student Loan Reimbursement and much more!
Robust Learning & Development opportunities including over 700+ development courses free to all employees.
IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
_
Our policy on visa sponsorship for US based positions: _ Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.
Your mission at IntegriChain:
IntegriChain, the leading provider of commercialization and Net Revenue Optimization solutions for the life sciences industry, is seeking a detail-oriented and client-focused Specialist to join our Managed Services team. Someone who enjoys solving complex problems, understands the intricacies of the Medicaid and Managed Care rebate process, and can confidently support both internal teams and external SaaS customers.
This is a hands-on role focused on ensuring customers receive accurate, timely, and actionable rebate data to support their own claims processing. The ideal candidate brings strong data acumen, understands pharmaceutical rebate logic, and can field detailed questions from experienced clients with sophisticated needs.
What this role entails:
As a Specialist, you will be responsible for leading and supporting a variety of delivery services provided by the Managed Services team to our customers. Your role will center on ensuring the accuracy, completeness, and clarity of data provided to clients - many of whom are SaaS customers managing their own complex rebate processes.
Leverage prior experience in Medicaid and/or Managed Care in pharma to support operational and customer-facing workstreams.
Manage larger and/or complex customers and their associated deliverables, ensuring high-quality and timely output.
Own and/or support critical business processes tied to rebate data delivery and validation.
Identify opportunities to streamline processes through technology, including tools like Excel, SQL, automation platforms, or dashboarding.
Oversee the setup and ongoing maintenance of customer contracts and data within the rebate system.
Validate formulary and script-level data to ensure completeness, accuracy, and alignment with customer expectations.
Analyze rebate calculations for consistency and accuracy; investigate variances and support resolution of issues with clients.
Provide insights into data trends to help customers better understand their rebate performance.
Execute various reporting activities required for customer compliance and operational needs.
Support and strengthen ongoing customer relationships by responding to detailed inquiries and delivering consultative guidance.
Lead and contribute to internal process and system enhancements to improve service delivery and operational efficiency.
Collaborate on ad hoc internal or client-facing projects, including process improvements and process refinement initiatives.
Support the onboarding of new hires and customers, helping ensure knowledge transfer and continuity in service.
Qualifications: Qualifications
Requirements
Bachelor’s degree preferred; focus in Accounting, Finance, Business, or related field.
5–7 years of pharmaceutical experience, with a strong understanding of commercial and government rebate processes.
Prior experience supporting Managed Care and/or Medicaid rebate programs, preferably with SaaS customers.
Strong customer communication skills, including the ability to explain complex rebate logic clearly.
High proficiency in managing, analyzing, and validating structured data.
Ability to balance multiple customer priorities and meet strict deadlines.
Excellent problem-solving, verbal, and written communication skills.
Strong technical skills with Microsoft Excel and other Office applications.
Ability to work independently and produce high-quality deliverables with minimal review.
Preferred experience with rebate management systems such as Revitas Flex, Model N, ICyte, iContracts, or BPI Contracts.
#LI-ZG1
Additional Information
What does IntegriChain have to offer?
Mission driven: Work with the purpose of helping to improve patients' lives!
Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off, 401(k) Plan with a Company Match to prepare for your future, Parental Leave, Student Loan Reimbursement and much more!
Robust Learning & Development opportunities including over 700+ development courses free to all employees.
IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
_
Our policy on visa sponsorship for US based positions: _ Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.