Spectraforce Technologies
Eligibility Associate Representative
Spectraforce Technologies, Raleigh, North Carolina, United States, 27603
Job Title:
Eligibility Associate Representative
Duration:
4+ Months
Location:
Remote
Training:
Hours for training would be in the Central Standard Time Zone in association to the trainer's hours. Training hours would approximately be 4 hours of instructional training and 4 hours of production. Training is expected to take approximately 4 weeks, with the last week transitioning to OJT and production audits.
Essential functions:
Delivers basic technical, administrative, or operative Eligibility tasks.
Implements and maintains eligibility for benefits.
Implements, updates, and maintains automated, direct connect and/or manual eligibility data by keying information into the system.
Interacts with internal partners and/or external clients/vendors.
Analyzes data and reconciles eligibility for accuracy.
Researches and resolves problems.
Escalates difficult issues.
Strong data entry and customer service skills.
General product knowledge.
Understands simple instructions and procedures.
Performs Eligibility duties under direct instruction and close supervision.
Work is allocated on a day-to-day or task-by-task basis with clear instructions.
Entry point into professional roles.
Education & Qualification:
HS Diploma or GED.
Computer experience.
Eligibility Associate Representative
Duration:
4+ Months
Location:
Remote
Training:
Hours for training would be in the Central Standard Time Zone in association to the trainer's hours. Training hours would approximately be 4 hours of instructional training and 4 hours of production. Training is expected to take approximately 4 weeks, with the last week transitioning to OJT and production audits.
Essential functions:
Delivers basic technical, administrative, or operative Eligibility tasks.
Implements and maintains eligibility for benefits.
Implements, updates, and maintains automated, direct connect and/or manual eligibility data by keying information into the system.
Interacts with internal partners and/or external clients/vendors.
Analyzes data and reconciles eligibility for accuracy.
Researches and resolves problems.
Escalates difficult issues.
Strong data entry and customer service skills.
General product knowledge.
Understands simple instructions and procedures.
Performs Eligibility duties under direct instruction and close supervision.
Work is allocated on a day-to-day or task-by-task basis with clear instructions.
Entry point into professional roles.
Education & Qualification:
HS Diploma or GED.
Computer experience.