Virginia Staffing
Lead Police Dispatcher
Perform all the functions of Emergency Coordinator I Police Dispatcher such as serving as the emergency call-taker/dispatcher for emergency and non-emergency requests on E-911 lines, administrative lines and radio infrastructure to include Norfolk Police radio. Dispatch calls to the appropriate discipline, i.e. Police, PSOs (Security), Police Cadets, Emergency Management, and/or Fire Safety. Make notifications to the appropriate University or Municipal entities to request services and/or assistance, i.e. Facilities, Housing, Counseling, Police, Fire, EMS, in compliance with the written directives, as well as the operation of the VCIN / NCIC law enforcement/criminal justice computer system as needed. Possessing an expanded range of knowledge, skills, and abilities, this role acts as a liaison to the Communications Supervisor, offering leadership, direction, and guidance to the communication staff. Responsibilities include performing supervisory duties, preparing schedules, drafting policies and procedures, and ensuring goals and objectives are met. The individual is tasked with providing on the job training to staff and new employees and participating in the recruitment process for new hires. Knowledge, skills and abilities: Working knowledge of NCIC, VCIN, FCC, and DCJS rules and regulations applicable to Communications. Must be proficient with Microsoft Office software including Word, Excel and Outlook. Good writing, typing and oral communication skills. Write and follow written and verbal instructions. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. Ability to operate a dispatch computer terminal and maintain accurate records of officer movements during a work shift. Ability to communicate effectively with members of the department and a diverse public. Ability to lead and motivate employees. Ability to multitask, handle complex communications effectively and respond appropriately in emergencies. Ability to act independently with minimal supervision. Special licenses, registration or certification: Certification as a Communications Officer by DCJS. Certification by the Virginia State Police to operate the VCIN / NCIC computer terminal system in accordance with established policies and procedures. Education or training: None Level and type of experience: Extensive use of computers, keyboards, office equipment, and similar specialized technical and electronic equipment commonly found in communication centers. Demonstrated customer service experience. Working experience in a Police or Security setting as a Communications Officer. Working experience in the monitoring of personnel performance in the use of computers, telephones, fax, radio system and associated systems. Additional Considerations: Working experience supervising others. Conditions of Employment: University Police Department employees are considered essential personnel for emergency conditions/inclement weather and expected to report to duty during these conditions. Must successfully complete an extensive background investigation to include polygraph and drug testing. Must obtain VCIN certification and state certification within one year of hire. Subject to random drug testing. Must work a rotating shift schedule which includes days, evenings, nights, weekends, and holidays. Some overtime required. This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate. Annual Salary/Hourly Rate: Salary is commensurate with education and experience and begins at $52,000. Posting Detail Information: Job Requisition Number: S03020 Job Open To: State Employees Only Open Date: 08/11/2025 Close Date: 08/24/2025 Open Until Filled: No Special Instructions: Summary: N/A Equity Statement: It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request: If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141. Alternative Hiring Process: In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at 800-552-5019, or DBVI at 800-622-2155. Pay Transparency Nondiscrimination Provision: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
Perform all the functions of Emergency Coordinator I Police Dispatcher such as serving as the emergency call-taker/dispatcher for emergency and non-emergency requests on E-911 lines, administrative lines and radio infrastructure to include Norfolk Police radio. Dispatch calls to the appropriate discipline, i.e. Police, PSOs (Security), Police Cadets, Emergency Management, and/or Fire Safety. Make notifications to the appropriate University or Municipal entities to request services and/or assistance, i.e. Facilities, Housing, Counseling, Police, Fire, EMS, in compliance with the written directives, as well as the operation of the VCIN / NCIC law enforcement/criminal justice computer system as needed. Possessing an expanded range of knowledge, skills, and abilities, this role acts as a liaison to the Communications Supervisor, offering leadership, direction, and guidance to the communication staff. Responsibilities include performing supervisory duties, preparing schedules, drafting policies and procedures, and ensuring goals and objectives are met. The individual is tasked with providing on the job training to staff and new employees and participating in the recruitment process for new hires. Knowledge, skills and abilities: Working knowledge of NCIC, VCIN, FCC, and DCJS rules and regulations applicable to Communications. Must be proficient with Microsoft Office software including Word, Excel and Outlook. Good writing, typing and oral communication skills. Write and follow written and verbal instructions. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. Ability to operate a dispatch computer terminal and maintain accurate records of officer movements during a work shift. Ability to communicate effectively with members of the department and a diverse public. Ability to lead and motivate employees. Ability to multitask, handle complex communications effectively and respond appropriately in emergencies. Ability to act independently with minimal supervision. Special licenses, registration or certification: Certification as a Communications Officer by DCJS. Certification by the Virginia State Police to operate the VCIN / NCIC computer terminal system in accordance with established policies and procedures. Education or training: None Level and type of experience: Extensive use of computers, keyboards, office equipment, and similar specialized technical and electronic equipment commonly found in communication centers. Demonstrated customer service experience. Working experience in a Police or Security setting as a Communications Officer. Working experience in the monitoring of personnel performance in the use of computers, telephones, fax, radio system and associated systems. Additional Considerations: Working experience supervising others. Conditions of Employment: University Police Department employees are considered essential personnel for emergency conditions/inclement weather and expected to report to duty during these conditions. Must successfully complete an extensive background investigation to include polygraph and drug testing. Must obtain VCIN certification and state certification within one year of hire. Subject to random drug testing. Must work a rotating shift schedule which includes days, evenings, nights, weekends, and holidays. Some overtime required. This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate. Annual Salary/Hourly Rate: Salary is commensurate with education and experience and begins at $52,000. Posting Detail Information: Job Requisition Number: S03020 Job Open To: State Employees Only Open Date: 08/11/2025 Close Date: 08/24/2025 Open Until Filled: No Special Instructions: Summary: N/A Equity Statement: It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request: If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141. Alternative Hiring Process: In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at 800-552-5019, or DBVI at 800-622-2155. Pay Transparency Nondiscrimination Provision: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.