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finboa

IT Operations Systems Administrator

finboa, Houston, Texas, United States, 77246

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Benefits: IRA with Company Match Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Wellness resources FINBOA is a fast-growing software company based in Houston Texas. FINBOA provides process and workflow management software to banks and credit unions.

About this position

We're looking to add an IT Operations System Administrator (Systems Administrator) to maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. This role will act as our Azure Administrator as well as covering Enterprise Information Security Management.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Responsibilities

Take responsibility for projects and solutions within the larger business initiative Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace Enable faster and smarter business processes, and develop analytics for meaningful insights Work with internal and external partners to communicate project status, activities, and achievements Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed Perform routine and scheduled audits of all systems, including backups Develop expertise to train staff on new technologies Build an internal wiki with technical documentation, manuals and IT policies Skills/Qualifications

Proven experience as a System Administrator, Network Administrator or similar role Experience with databases, networks (LAN, WAN) and patch management Experience and knowledge of SOC2 and PCI compliance management Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery Ability to create scripts in Python, Perl or other language Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Excellent communication skills BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certification) Experience with Microsoft Azure, Intune, Crowd strike, Ninja 1, and Wuzeh Experience using Asana for project management or experience with similar software.

Compensation: $70,000.00 - $85,000.00 per year

About FINBOA

FINBOA is a leading innovator in intelligent automation for community and regional banks and credit unions.

Leveraging more than 30 years of experience, FINBOA has created software solutions to reduce compliance cost and reputational risk by bringing together digital transformation, regulatory compliance, process automation and customer experience. Headquartered in Houston, FINBOA engages in partnership with financial institutions across the U. S. to achieve targeted business outcomes and peace of mind.