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Recruit Marks

Application Support Engineer

Recruit Marks, Tampa

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About the job Application Support Engineer
Application Support Engineer
Location: Dallas, TX or Tampa, FL
Contract-to-Hire | Industry: Financial Services
Experience Level: Mid-Senior (4+ years)
About the Role
Were seeking a skilled Application Support Engineer to join a leading financial services organization. Youll play a critical role in maintaining production application stability, resolving incidents, implementing automation, and supporting audits and disaster recovery for complex enterprise platforms. This is a contract-to-hire position for professionals with strong hands-on skills in both application and infrastructure layers.
Key Responsibilities

  • Analyze, triage, and resolve critical production alerts and application defects .
  • Own end-to-end incident resolution and root cause analysis with a proactive mindset.
  • Review and maintain knowledge base articles and runbooks in collaboration with development teams.
  • Support audit responses , BCM documentation , and disaster recovery execution .
  • Drive automation initiatives to reduce manual work in application monitoring and support.
  • Lead and execute production deployments , including vendor application upgrades.
  • Collaborate closely with internal dev teams to provide feedback into application design.
  • Promote and align with risk and control processes throughout daily support activities.
Must-Have Qualifications
  • 4+ years of experience in application support or related IT roles.
  • Strong expertise in:
    • Java/J2EE , Oracle/SQL , IBM MQ ,
    • ServiceNow (SNOW) / ITIL processes,
    • Splunk , Autosys
  • Proficient in Linux/Unix environments and cloud platforms like AWS .
  • Solid understanding of application infrastructure and troubleshooting methodologies.
  • Bachelors degree preferred (or equivalent technical experience).
Preferred Skills
  • Experience with Docker/Kubernetes or other containerization technologies.
  • Familiarity with IIB (IBM Integration Bus) and basic networking concepts .
  • Background in the Finance & Securities domain.
  • Passion for transparency, collaborative teamwork, and ongoing learning.
  • Strong documentation, communication, and cross-functional engagement skills.
Additional Details
  • Candidates must be local to Dallas, TX or Tampa, FL .
  • This is a W2-only contract-to-hire role.
  • US Citizens and Green Card holders only.