Louisiana Staffing
Office Manager
Sims Social Services LLC is a community-based mental health agency dedicated to providing compassionate, client-centered care. We are seeking an experienced, organized, and proactive Office Manager to support our team and ensure the efficient operation of administrative and HR functions. Position Overview The Office Manager is a vital part of our team, responsible for handling administrative coordination, HR tasks, and internal operations. This role supports both clinical and administrative staff while ensuring compliance with Medicaid, HIPAA, and agency protocols.
Key Responsibilities
- Administrative Duties:
- Answer phones and manage daily communications
- Schedule appointments, verify eligibility, and coordinate intake packets
- Submit and track prior authorizations
- Monitor client engagement and support follow-up
- Scan, file, and upload client documents to the EHR
- Maintain task board, fax logs, and internal calendar
- Audit client/staff charts and monitor compliance
- Mail discharge letters and track monthly productivity
- Human Resources Duties:
- Run and verify staff reports and bi-weekly payroll
- Track credentials and process late submissions
- Conduct new hire orientation and performance evaluations
- Maintain personnel files and Zoho People records
- Post job openings and coordinate interviews
- Organize annual training in Zoho Learn
- Update the employee handbook annually