Accounts Receivable Specialist

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Flexicrew Technical Services provided pay range

This range is provided by Flexicrew Technical Services. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$20.00/hr - $23.00/hr

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Job Summary:

We are seeking a detail-oriented and proactive Accounts Receivable Collections Specialist to manage the invoice submission process and ensure the timely collection of outstanding customer balances. This role is responsible for monitoring accounts, identifying overdue payments, maintaining positive customer relationships, resolving discrepancies, and contributing to continuous improvement within the department. The ideal candidate will work closely with the Accounts Receivables Supervisor, accounting team, and customers on a daily basis.

Primary Duties & Responsibilities:

• Submit invoices to customers promptly per their specifications and via appropriate portals.
• Collect customer payments in accordance with due dates.
• Monitor assigned customer accounts for unresolved debts and overdue receivables.
• Make professional collection calls to customers while maintaining and strengthening relationships.
• Communicate outstanding balances and support timely payment of invoices.
• Collaborate with internal teams and customers to research and resolve discrepancies or held orders.
• Make timely decisions regarding on-hold/release situations for customer orders.
• Identify causes of delinquencies and work with management to address them.
• Develop and track effective repayment plans.
• Follow up on payment commitments to confirm receipt.
• Assist in reducing customer Days Sales Outstanding (DSO).
• Resolve payment discrepancies and respond to customer inquiries.
• Research and apply effective collection techniques.
• Document and communicate root causes of collection delays and billing errors.
• Participate in departmental quality and continuous improvement projects.
• Process drop shipment purchase receipts and initiate credit/rebill transactions as needed.
• Navigate and manage multiple shared email inboxes.
• Utilize system reports to confirm invoice submission within 2472 hours of shipment.

Positional Requirements & Qualifications:Education & Experience

• 2+ years of B2B commercial collections experience preferred
• Oracle system experience is a plus
• Familiarity with Ariba or similar customer web portals preferred
• Proficiency in Microsoft Excel is required

Skills & Abilities

• Solid understanding of billing and collection procedures
• Excellent written and verbal communication skills
• Strong negotiation and customer service skills
• Able to work independently and adapt in a fast-paced environment
• Knowledge of debt collection laws and policies preferred
• Detail-oriented and dependable with a high level of accuracy
• Team-oriented with a collaborative mindset

Essential Physical Functions:

• Occasional travel (less than 5%)
• Ability to lift up to 20 lbs
• Frequent bending, stooping, and walking may be required
• Must have a valid drivers license and clean driving record
• Must pass background check and drug/alcohol screening

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing

• Industries

  Industrial Machinery Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

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