Event Staff Tacoma Dome Station
Position: Event Staff Location: Tacoma Dome Station Pay: $20 an hour Shift: Subject to events (shifts vary) As Event Staff, you will play a key role in creating a seamless and positive experience for customers using our parking facilities during events. Your primary responsibilities include assisting customers with payment inquiries, directing traffic flow, and ensuring smooth entry into the parking areas. You will also manage challenging customer interactions with professionalism, always adhering to established site policies. In this role you will:
- Assist customers with payment questions and troubleshoot issues.
- Direct vehicles to the appropriate parking locations.
- Process parking fees during entry procedures.
- Provide clear, friendly, and professional communication at all times.
This is an event-based position with shifts scheduled according to events at the Tacoma Dome. Reliability, a positive attitude, and strong customer service skills are essential.
Key Responsibilities
Assisting customers who are unsure of how to pay for their parking
Dealing with irate customers and solving issues to the best of their ability within the policy and framework set out for the site (Service is priority)
Assist customers with the overall in process of parking
Collect parking fees
Identify and report safety concerns to direct supervisor
Other duties assigned
Responsible for maintaining and operating equipment belonging to Reimagined or the Property manager during their shift
Interacts face to face with our customers
Control of all tools and equipment required to perform his/her duties
Must be organized
Make suggestions and recommendations relating to the way various jobs are performed
Consults with his/her supervisor or manager regarding items of relevance to the parking operation
Act as a front line employee which is considered an extremely important function of this position
Uniforms with company logo or crest must be worn when on duty in a neat and well groomed manner. Appearance is representative of the company
Skills, Knowledge and Expertise
- Strong command of the English language be friendly, even-tempered, cooperative, able to work independently and be able to communicate effectively
- High School Diploma or GED required
- Basic Technical Education
- Customer Service Experience required
- Parking related Experience
Benefits
Join our team and enjoy an outstanding benefits package, including:
(Part Time)
401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.
Sick Time Off : Prioritize your health and well-being with paid sick leave based on state laws and regulations.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
About Reimagined Parking
The Reimagined Parking family of nationally recognized brandsImpark, Lanier, Republic Parking, AmeriPark, and ParkOneis the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.