DHS Brand
Comp Breakfast Attendant
Come join our team at Hyatt Place National Mall! Working at the Hyatt Place National Mall hotel offers a unique opportunity to be part of a vibrant and dynamic environment in the heart of Washington D.C. Employees are surrounded by world-renowned attractions such as the Smithsonian museums, and historical landmarks, providing an enriching and educational backdrop to their daily work. The hotel's prime location also means easy access to exciting entertainment options like concerts at The Anthem, waterfront dining experiences, and leisurely strolls along the nearby District Wharf. Joining the team at Hyatt Place National Mall means being part of a community that values exceptional guest experiences and offers a stimulating and rewarding workplace. Complimentary Breakfast Attendant Range of Pay: $18.00 - $19.00 per hour Position Summary The Complimentary Breakfast Attendant plays a vital role in delivering a welcoming and satisfying guest experience during the hotel's breakfast service. This role position combines food service responsibilities with host duties to ensure guests feel valued and well cared for from the moment they arrive. The attendant is responsible for preparing, stocking, and maintaining the breakfast area, ensuring food items are fresh, appealing, and compliant with health and safety standards. As a host, the attendant greets guests warmly, assists with seating when needed, answers questions about menu items and hotel amenities, and provides personalized service to enhance the overall guest experience. This role requires excellent communication skills, attention to detail, and a friendly, proactive attitude to create a clean, comfortable, and inviting environment for all guests. Essential Functions Answer guests questions about food and drinks, including ingredients and preparation details. Greet newly seated guests warmly and in a friendly manner. Take drink orders upon guest arrival, deliver beverages, and offer appetizers. Merchandise menu items, including appetizers, entrees, and desserts. Quickly process orders using the Point of Sale (P.O.S.) system. Follow alcohol awareness procedures to prevent guest intoxication. Attend to guests' needs during food delivery and check back to ensure satisfaction. Maintain tables by monitoring drink levels, removing clutter, and providing extra napkins if needed. Calculate the total bill accurately and present the check when removing the last plate or upon request. Handle currency exchanges appropriately. Keep the station clean and organized. Promptly inform the immediate supervisor of any significant problems or unusual matters. Additional Responsibilities Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook. Be aware that the hotel operates 24/7, and department schedules may require flexibility beyond preferred or normal shifts. Education and Experience Previous restaurant experience. Skills and Abilities Ability to stand for extended periods. Capability to lift heavy objects. Strong oral communication skills. Comfort working in a fast-paced environment. Benefits and Perks Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify. We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently. If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
Come join our team at Hyatt Place National Mall! Working at the Hyatt Place National Mall hotel offers a unique opportunity to be part of a vibrant and dynamic environment in the heart of Washington D.C. Employees are surrounded by world-renowned attractions such as the Smithsonian museums, and historical landmarks, providing an enriching and educational backdrop to their daily work. The hotel's prime location also means easy access to exciting entertainment options like concerts at The Anthem, waterfront dining experiences, and leisurely strolls along the nearby District Wharf. Joining the team at Hyatt Place National Mall means being part of a community that values exceptional guest experiences and offers a stimulating and rewarding workplace. Complimentary Breakfast Attendant Range of Pay: $18.00 - $19.00 per hour Position Summary The Complimentary Breakfast Attendant plays a vital role in delivering a welcoming and satisfying guest experience during the hotel's breakfast service. This role position combines food service responsibilities with host duties to ensure guests feel valued and well cared for from the moment they arrive. The attendant is responsible for preparing, stocking, and maintaining the breakfast area, ensuring food items are fresh, appealing, and compliant with health and safety standards. As a host, the attendant greets guests warmly, assists with seating when needed, answers questions about menu items and hotel amenities, and provides personalized service to enhance the overall guest experience. This role requires excellent communication skills, attention to detail, and a friendly, proactive attitude to create a clean, comfortable, and inviting environment for all guests. Essential Functions Answer guests questions about food and drinks, including ingredients and preparation details. Greet newly seated guests warmly and in a friendly manner. Take drink orders upon guest arrival, deliver beverages, and offer appetizers. Merchandise menu items, including appetizers, entrees, and desserts. Quickly process orders using the Point of Sale (P.O.S.) system. Follow alcohol awareness procedures to prevent guest intoxication. Attend to guests' needs during food delivery and check back to ensure satisfaction. Maintain tables by monitoring drink levels, removing clutter, and providing extra napkins if needed. Calculate the total bill accurately and present the check when removing the last plate or upon request. Handle currency exchanges appropriately. Keep the station clean and organized. Promptly inform the immediate supervisor of any significant problems or unusual matters. Additional Responsibilities Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook. Be aware that the hotel operates 24/7, and department schedules may require flexibility beyond preferred or normal shifts. Education and Experience Previous restaurant experience. Skills and Abilities Ability to stand for extended periods. Capability to lift heavy objects. Strong oral communication skills. Comfort working in a fast-paced environment. Benefits and Perks Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify. We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently. If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.