DHS Brand
Comp Food & Beverage Supervisor
DHS Brand, Washington, District Of Columbia, United States, 20001
Comp Food & Beverage Supervisor
Come join our team at Hyatt Place National Mall! Working at the Hyatt Place National Mall hotel offers a unique opportunity to be part of a vibrant and dynamic environment in the heart of Washington D.C. Employees are surrounded by world-renowned attractions such as the Smithsonian museums, and historical landmarks, providing an enriching and educational backdrop to their daily work. The hotel's prime location also means easy access to exciting entertainment options like concerts at The Anthem, waterfront dining experiences, and leisurely strolls along the nearby District Wharf. Joining the team at Hyatt Place National Mall means being part of a community that values exceptional guest experiences and offers a stimulating and rewarding workplace. Comp Food and Beverage Supervisor Salary Range $26.00 - $28.00 per hour Position Summary Step into a dynamic leadership role as the Comp Food & Beverage Supervisor, where you'll oversee daily operations of breakfast and guest-focused amenities. You'll ensure top-tier quality, cleanliness, and hospitality while creating memorable experiences. Lead and support a team through training, scheduling, and performance management to maintain a welcoming, efficient environment. This role also includes managing inventory, ensuring food safety and sanitation compliance, and collaborating with other departments to deliver smooth, guest-focused service. The Supervisor leads and supports a team of associates, ensuring proper training, scheduling, and performance management to maintain a welcoming and efficient service environment. This position also manages inventory, monitors food safety and sanitation compliance, and collaborates with other departments to ensure smooth operations and guest satisfaction. A successful Comp Food and Beverage Supervisor demonstrates strong leadership, attention to detail, and a passion for service. They are proactive in identifying opportunities for improvement, resolving guest concerns, and creating a positive and engaging atmosphere for both guests and team members. This role plays a key part in upholding the highest standards and enhancing the overall value of the guest stay. *Note: This position primarily covers the morning (a.m.) shift, though flexibility is required as responsibilities may occasionally extend to other shifts as needed. Essential Functions Supervise and manage the daily operations of the food and beverage department Ensure that the level of quality and presentation are being met according to standards on a daily basis. Personally respond to all guests' comments and complaints to ensure they are being handled in a timely manner. Train staff for job competency and ensure they are aware of hotel policies and procedures including service standards for the hotel and guest brand standards in regards to service and cleanliness. Monitor department to ensure all brand requirements are being met on a daily basis in both the kitchen area and front of the house. Review standards to ensure department is operating within brand and hotel requirements. Deal with staff inquires and issues in a timely and professional manner. Responsible for training, supervising, and monitoring food sanitation and safety procedures in the kitchen and dining area. Responsible for working with the sales department and housekeeping department to ensure banquets are handled according to BEO requirements and to the guest's satisfaction. Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards and guest's expectations. Responsible for training, management, development, and evaluation of all food and beverage employees Ensure compliance with all hotel and brand policies and procedures, as well as, local, state, and federal laws and regulations. Education and Experience Previous food & beverage experience. Previous supervisor experience. Certificate in Food Sanitation a plus. Skills and Abilities Requires excellent communication skills in both English and Spanish, including the ability to read, write, and speak both languages fluently. Certified food handler Must be able to work in a fast-paced and high-volume environment. Ability to motivate and train employees in guest services. Additional Responsibilities Adhere to all work rules, policies and procedures established by the hotel, including but not limited to those contained in the employee handbook. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work. Benefits and Perks Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify* We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently. If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
Come join our team at Hyatt Place National Mall! Working at the Hyatt Place National Mall hotel offers a unique opportunity to be part of a vibrant and dynamic environment in the heart of Washington D.C. Employees are surrounded by world-renowned attractions such as the Smithsonian museums, and historical landmarks, providing an enriching and educational backdrop to their daily work. The hotel's prime location also means easy access to exciting entertainment options like concerts at The Anthem, waterfront dining experiences, and leisurely strolls along the nearby District Wharf. Joining the team at Hyatt Place National Mall means being part of a community that values exceptional guest experiences and offers a stimulating and rewarding workplace. Comp Food and Beverage Supervisor Salary Range $26.00 - $28.00 per hour Position Summary Step into a dynamic leadership role as the Comp Food & Beverage Supervisor, where you'll oversee daily operations of breakfast and guest-focused amenities. You'll ensure top-tier quality, cleanliness, and hospitality while creating memorable experiences. Lead and support a team through training, scheduling, and performance management to maintain a welcoming, efficient environment. This role also includes managing inventory, ensuring food safety and sanitation compliance, and collaborating with other departments to deliver smooth, guest-focused service. The Supervisor leads and supports a team of associates, ensuring proper training, scheduling, and performance management to maintain a welcoming and efficient service environment. This position also manages inventory, monitors food safety and sanitation compliance, and collaborates with other departments to ensure smooth operations and guest satisfaction. A successful Comp Food and Beverage Supervisor demonstrates strong leadership, attention to detail, and a passion for service. They are proactive in identifying opportunities for improvement, resolving guest concerns, and creating a positive and engaging atmosphere for both guests and team members. This role plays a key part in upholding the highest standards and enhancing the overall value of the guest stay. *Note: This position primarily covers the morning (a.m.) shift, though flexibility is required as responsibilities may occasionally extend to other shifts as needed. Essential Functions Supervise and manage the daily operations of the food and beverage department Ensure that the level of quality and presentation are being met according to standards on a daily basis. Personally respond to all guests' comments and complaints to ensure they are being handled in a timely manner. Train staff for job competency and ensure they are aware of hotel policies and procedures including service standards for the hotel and guest brand standards in regards to service and cleanliness. Monitor department to ensure all brand requirements are being met on a daily basis in both the kitchen area and front of the house. Review standards to ensure department is operating within brand and hotel requirements. Deal with staff inquires and issues in a timely and professional manner. Responsible for training, supervising, and monitoring food sanitation and safety procedures in the kitchen and dining area. Responsible for working with the sales department and housekeeping department to ensure banquets are handled according to BEO requirements and to the guest's satisfaction. Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards and guest's expectations. Responsible for training, management, development, and evaluation of all food and beverage employees Ensure compliance with all hotel and brand policies and procedures, as well as, local, state, and federal laws and regulations. Education and Experience Previous food & beverage experience. Previous supervisor experience. Certificate in Food Sanitation a plus. Skills and Abilities Requires excellent communication skills in both English and Spanish, including the ability to read, write, and speak both languages fluently. Certified food handler Must be able to work in a fast-paced and high-volume environment. Ability to motivate and train employees in guest services. Additional Responsibilities Adhere to all work rules, policies and procedures established by the hotel, including but not limited to those contained in the employee handbook. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work. Benefits and Perks Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify* We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently. If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.