Florida State Jobs
CONSUMER SERVICE ANALYST - 42001696
Florida State Jobs, Tallahassee, Florida, United States, 32301
Consumer Service Analyst - 42001696
The Florida Department of Agriculture and Consumer Services is seeking a Consumer Service Analyst. This position is located in Tallahassee, FL, and offers a competitive salary range of $40,000.22 - $44,000.32. The successful applicant must pass a background screening, including fingerprinting, as a condition of employment. This position will be assigned one of the following shifts based on availability: 7:45-4:45, 8:00-5:00, 8:15-5:15, 8:30-5:15. Job duties include handling telephone, live chat, and email inquiries, complaints, and requests from consumers, business owners, and other interested parties regarding program areas administered by the division, nonregulated areas, and general consumer information. The position also involves providing guidance regarding registration and exemption under the regulatory functions of the division, assisting consumers filing complaints with the division or seeking information, using computer equipment to search and store data, performing research necessary to answer questions and assist consumers and others in a variety of subject areas, and performing other duties as assigned by the supervisor. The State of Florida offers a highly competitive set of employee benefits including annual and sick leave benefits, nine paid holidays and one personal holiday each year, state group insurance coverage options, retirement plan options, flexible spending accounts, tuition waivers, and more. For a complete list of benefits, visit www.mybenefits.myflorida.com. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here.
The Florida Department of Agriculture and Consumer Services is seeking a Consumer Service Analyst. This position is located in Tallahassee, FL, and offers a competitive salary range of $40,000.22 - $44,000.32. The successful applicant must pass a background screening, including fingerprinting, as a condition of employment. This position will be assigned one of the following shifts based on availability: 7:45-4:45, 8:00-5:00, 8:15-5:15, 8:30-5:15. Job duties include handling telephone, live chat, and email inquiries, complaints, and requests from consumers, business owners, and other interested parties regarding program areas administered by the division, nonregulated areas, and general consumer information. The position also involves providing guidance regarding registration and exemption under the regulatory functions of the division, assisting consumers filing complaints with the division or seeking information, using computer equipment to search and store data, performing research necessary to answer questions and assist consumers and others in a variety of subject areas, and performing other duties as assigned by the supervisor. The State of Florida offers a highly competitive set of employee benefits including annual and sick leave benefits, nine paid holidays and one personal holiday each year, state group insurance coverage options, retirement plan options, flexible spending accounts, tuition waivers, and more. For a complete list of benefits, visit www.mybenefits.myflorida.com. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here.