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Provider Training Specialist
Salary: $58,872.00 - $76,536.00 Annually Location: Denver Metro, CO Job Type: Full Time Job Number: UHA04667 08/11/2025 Department: Department of Health Care Policy and Financing Division: Medicaid Operations Office Opening Date: 08/12/2025 Closing Date: 8/24/2025 11:59 PM Mountain FLSA: Determined by Position Type of Announcement: This position is open only to Colorado state residents. Primary Physical Work Address: 303 E 17th Ave Denver, CO 80203 FLSA Status: Exempt; position is not eligible for overtime compensation. Department Contact Information: Jessica Bosick, Talent Acquisition Specialist ~ jessica.bosick@state.co.us How To Apply: Please submit an online application for this position. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. The Department of Health Care Policy & Financing (HCPF) oversees and operates Health First Colorado (Colorado's Medicaid Program), Child Health Plan Plus (CHP+), and other state public health programs for qualified Coloradans. Our mission is to improve health care equity, access and outcomes for the people we serve while saving Coloradans money on health care and driving value for Colorado. This Provider Training Specialist position is responsible for the development, implementation and presentation of a variety of training courses and materials for the Department of Health Care Policy and Financing (HCPF) Fiscal Agent Operations Unit. This position also works with leadership members to maintain, coordinate, and implement a comprehensive training program to the provider community as well as answer live questions during instructor-led training sessions. These training courses will cover various topics critical to this population, including billing procedures, provider web portal, Medicaid programs and training for provider @types and their associated claim @types. Duties include, but are not limited to: Developing training materials on best practice business process for providers and department staff Assisting in editing and reviewing all communications and publications including webpage postings Providing support to all areas of Fiscal Agent Operations as needed and requested, to include call center, claims, third party liability, financial and provider screening and enrollment, transmittal review approval, and attending meetings as needed. Interacting with providers, department staff and the Fiscal Agent to research problems, develop resolution, track and resolve issues. Maintaining, coordinating and implementing training programs to address the training needs of providers including eligibility, provider enrollment, claims processing, web portal and Colorado interChange system functionality. Developing effective training courses, methods and materials. Researching, monitoring and analyzing current law, rules, regulations and system operations and anticipating how upcoming changes impact the current policies and operations and determining how to incorporate these into training development. Reviewing and editing provider communications such as targeted emails, bulletins and newsletters. Assisting with creating content based on provider feedback. Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application. Class Code & Classification Description: H4I3XX TRAINING SPECIALIST III MINIMUM QUALIFICATIONS: There are two ways to qualify for this position: Option 1: Six (6) years of relevant experience in an occupation related to the work assigned to this position OR Option 2: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years. Appropriate education will substitute for the required experience on a year-for-year basis. Relevant education will be calculated as the following: An associate will count as two years of experience A bachelors will count as four years of experience A masters degree will count for six years of experience A doctorate or juris doctorate degree will count for seven years of experience PREFERRED QUALIFICATIONS Prior state experience related to the duties of this position Experience with Zoom Experience with creating content Experience in technical writing, communications, or publications Experience in Healthcare CONDITIONS OF EMPLOYMENT: All positions at HCPF are security sensitive positions and require that the individuals undergo a criminal record background check as a condition of employment. Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application. Appeal Rights: An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director. As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director. Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action. For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.
Salary: $58,872.00 - $76,536.00 Annually Location: Denver Metro, CO Job Type: Full Time Job Number: UHA04667 08/11/2025 Department: Department of Health Care Policy and Financing Division: Medicaid Operations Office Opening Date: 08/12/2025 Closing Date: 8/24/2025 11:59 PM Mountain FLSA: Determined by Position Type of Announcement: This position is open only to Colorado state residents. Primary Physical Work Address: 303 E 17th Ave Denver, CO 80203 FLSA Status: Exempt; position is not eligible for overtime compensation. Department Contact Information: Jessica Bosick, Talent Acquisition Specialist ~ jessica.bosick@state.co.us How To Apply: Please submit an online application for this position. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. The Department of Health Care Policy & Financing (HCPF) oversees and operates Health First Colorado (Colorado's Medicaid Program), Child Health Plan Plus (CHP+), and other state public health programs for qualified Coloradans. Our mission is to improve health care equity, access and outcomes for the people we serve while saving Coloradans money on health care and driving value for Colorado. This Provider Training Specialist position is responsible for the development, implementation and presentation of a variety of training courses and materials for the Department of Health Care Policy and Financing (HCPF) Fiscal Agent Operations Unit. This position also works with leadership members to maintain, coordinate, and implement a comprehensive training program to the provider community as well as answer live questions during instructor-led training sessions. These training courses will cover various topics critical to this population, including billing procedures, provider web portal, Medicaid programs and training for provider @types and their associated claim @types. Duties include, but are not limited to: Developing training materials on best practice business process for providers and department staff Assisting in editing and reviewing all communications and publications including webpage postings Providing support to all areas of Fiscal Agent Operations as needed and requested, to include call center, claims, third party liability, financial and provider screening and enrollment, transmittal review approval, and attending meetings as needed. Interacting with providers, department staff and the Fiscal Agent to research problems, develop resolution, track and resolve issues. Maintaining, coordinating and implementing training programs to address the training needs of providers including eligibility, provider enrollment, claims processing, web portal and Colorado interChange system functionality. Developing effective training courses, methods and materials. Researching, monitoring and analyzing current law, rules, regulations and system operations and anticipating how upcoming changes impact the current policies and operations and determining how to incorporate these into training development. Reviewing and editing provider communications such as targeted emails, bulletins and newsletters. Assisting with creating content based on provider feedback. Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application. Class Code & Classification Description: H4I3XX TRAINING SPECIALIST III MINIMUM QUALIFICATIONS: There are two ways to qualify for this position: Option 1: Six (6) years of relevant experience in an occupation related to the work assigned to this position OR Option 2: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years. Appropriate education will substitute for the required experience on a year-for-year basis. Relevant education will be calculated as the following: An associate will count as two years of experience A bachelors will count as four years of experience A masters degree will count for six years of experience A doctorate or juris doctorate degree will count for seven years of experience PREFERRED QUALIFICATIONS Prior state experience related to the duties of this position Experience with Zoom Experience with creating content Experience in technical writing, communications, or publications Experience in Healthcare CONDITIONS OF EMPLOYMENT: All positions at HCPF are security sensitive positions and require that the individuals undergo a criminal record background check as a condition of employment. Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application. Appeal Rights: An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director. As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director. Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action. For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.