LanceSoft
Help Desk Technician
We currently need a help desk technician to provide level one technical support and to process agency user forms for user moves, adds, and changes. The home location will be the central office in Hartford. Attention to detail and maintaining a customer focus is essential. The technician will need to provide responsive support to agency end users and escalate as necessary. The incumbent will need to be able to work independently and as part of a team.
We currently need a help desk technician to provide level one technical support and to process agency user forms for user moves, adds, and changes. The home location will be the central office in Hartford. Attention to detail and maintaining a customer focus is essential. The technician will need to provide responsive support to agency end users and escalate as necessary. The incumbent will need to be able to work independently and as part of a team.