American Tire Distributors
Manager, Credit & Collections - Key Accounts
American Tire Distributors, Huntersville, North Carolina, United States, 28078
Manager, Credit & Collections
Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD's coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description: The Manager, Credit & Collections is responsible for leading a team of Credit & Collections Specialists to manage the past-due performance of the Key Account portfolio. This role supports the Credit Organization by overseeing daily credit and collection activities, resolving complex account issues, and working directly with high-impact customers to mitigate financial risk. The Manager regularly reviews past-due reports, identifies root causes of delinquencies or discrepancies, and collaborates with senior leadership to recommend and implement effective solutions. This position plays a key role in minimizing credit exposure and improving overall cash flow performance. Key Responsibilities: Responsible for a team of Credit Coordinators Responsible for all Key Accounts credit issues Assist Credit Coordinators in monitoring accounts for potential problems Follow up on all information requested or required that would impact the decision-making process Review Credit Files on accounts that exceed credit limit and make recommendations Review all credit files within assigned area of responsibility to ensure that all documentation is complete, properly executed, and bears the correct legal name Coordinate issues with "High Impact" customers to mitigate losses due to delinquency, irreconcilable discrepancies, and payment application Review past due reports on a monthly basis for all Key Accounts and identify issues Develop and adjust strategic approaches to resolving customer issues Assists Management in implementation of process and procedural changes Manage reconciliation issues of high impact Key Accounts as identified by management Competencies Qualifications: Associate's degree 7 years of related experience including management experience preferred Skills: Physical Demands/Working Conditions: Physical Demands Category: Office Physical Demands/Work Environment/Travel Requirements: Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Travel required: As required by the position. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace
Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD's coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description: The Manager, Credit & Collections is responsible for leading a team of Credit & Collections Specialists to manage the past-due performance of the Key Account portfolio. This role supports the Credit Organization by overseeing daily credit and collection activities, resolving complex account issues, and working directly with high-impact customers to mitigate financial risk. The Manager regularly reviews past-due reports, identifies root causes of delinquencies or discrepancies, and collaborates with senior leadership to recommend and implement effective solutions. This position plays a key role in minimizing credit exposure and improving overall cash flow performance. Key Responsibilities: Responsible for a team of Credit Coordinators Responsible for all Key Accounts credit issues Assist Credit Coordinators in monitoring accounts for potential problems Follow up on all information requested or required that would impact the decision-making process Review Credit Files on accounts that exceed credit limit and make recommendations Review all credit files within assigned area of responsibility to ensure that all documentation is complete, properly executed, and bears the correct legal name Coordinate issues with "High Impact" customers to mitigate losses due to delinquency, irreconcilable discrepancies, and payment application Review past due reports on a monthly basis for all Key Accounts and identify issues Develop and adjust strategic approaches to resolving customer issues Assists Management in implementation of process and procedural changes Manage reconciliation issues of high impact Key Accounts as identified by management Competencies Qualifications: Associate's degree 7 years of related experience including management experience preferred Skills: Physical Demands/Working Conditions: Physical Demands Category: Office Physical Demands/Work Environment/Travel Requirements: Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Travel required: As required by the position. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace