Spectrum Resorts
Front Desk Supervisor Turquoise Place
Spectrum Resorts, Orange Beach, Alabama, United States, 36561
Turquoise Place Front Desk Supervisor
The Front Desk Supervisor is responsible for supporting the Front Desk team by ensuring a high level of team and guest satisfaction, maintaining a safe and productive work environment, and promoting Spectrum values. Job Duties
Supervise the Front Desk team to include scheduling, discipline, etc. Prepare/organize daily activities/duties of Front Desk. Oversee the completion of checklists; audit checklists for accuracy Ensure guest arrival/departure information is prepared. Assist team with checking guests in/out and other duties Assist with problem resolution Maintains good communication between departments Perform other duties as assigned Required Skills
Must possess excellent written and verbal communication. Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems. Must have excellent team leadership and developmental skills Must be able to encourage a positive attitude in all team members. Minimum of 1-year prior supervisory experience. Minimum of 1 year prior Front Desk/Reservations experience. Physical Requirements
Must be able to stand/walk for entire shift Must be able to bend, stoop, kneel, crouch Must be able to lift/move up to 25 lbs. as needed Compensation: $16.00 per hour At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are. Is this who YOU are? If so, we may have a place for you at our family of resorts, The Beach Club Resort & Spa in Gulf Shores and Turquoise Place in Orange Beach. Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We're doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.
The Front Desk Supervisor is responsible for supporting the Front Desk team by ensuring a high level of team and guest satisfaction, maintaining a safe and productive work environment, and promoting Spectrum values. Job Duties
Supervise the Front Desk team to include scheduling, discipline, etc. Prepare/organize daily activities/duties of Front Desk. Oversee the completion of checklists; audit checklists for accuracy Ensure guest arrival/departure information is prepared. Assist team with checking guests in/out and other duties Assist with problem resolution Maintains good communication between departments Perform other duties as assigned Required Skills
Must possess excellent written and verbal communication. Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems. Must have excellent team leadership and developmental skills Must be able to encourage a positive attitude in all team members. Minimum of 1-year prior supervisory experience. Minimum of 1 year prior Front Desk/Reservations experience. Physical Requirements
Must be able to stand/walk for entire shift Must be able to bend, stoop, kneel, crouch Must be able to lift/move up to 25 lbs. as needed Compensation: $16.00 per hour At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are. Is this who YOU are? If so, we may have a place for you at our family of resorts, The Beach Club Resort & Spa in Gulf Shores and Turquoise Place in Orange Beach. Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We're doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.