AdventHealth
Consumer Access Specialist & PBX Part Time WeekendsNew Smyrna, FL
AdventHealth, New Smyrna Beach, Florida, United States, 32168
Consumer Access Specialist & PBX Operator
Since 1954, AdventHealth New Smyrna Beach (formerly Bert Fish Medical Center) has served as the community hospital for Southeast Volusia County, Florida. Our more than 700 team members use an impressive array of technology and their years of knowledge to provide exceptional care for every patient every day. Our hospital offers a wide range of services, including a surgery program, radiology, an oncology center, cardiovascular services, a wound care center, outpatient diagnostic services and one of the busiest emergency departments of any hospital our size. If you're looking for New Smyrna Beach hospital jobs, we invite you to apply to join our team of New Smyrna Beach nurses, medical assistants, nurse assistants and patient care and health administration professionals. We hold hiring events where our campus hiring managers can answer questions about available medical jobs in New Smyrna Beach. If you're a good fit for one of our teams, they'll review your work experience and initiate the job interview process. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. The Role You'll Contribute
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed. The Value You'll Bring To The Team
Patient registration, collecting demographic information, collections of insurance and payments. Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area Meets and exceeds productivity standards determined by department leadership Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime If applicable to facility, provides coverage for PBX (Switchboard) as needed, which includes: full shifts, breaks, and any scheduled/ unscheduled coverage requirements The Expertise And Experiences You'll Need To Succeed
High School diploma or GED One year of customer service experience This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Since 1954, AdventHealth New Smyrna Beach (formerly Bert Fish Medical Center) has served as the community hospital for Southeast Volusia County, Florida. Our more than 700 team members use an impressive array of technology and their years of knowledge to provide exceptional care for every patient every day. Our hospital offers a wide range of services, including a surgery program, radiology, an oncology center, cardiovascular services, a wound care center, outpatient diagnostic services and one of the busiest emergency departments of any hospital our size. If you're looking for New Smyrna Beach hospital jobs, we invite you to apply to join our team of New Smyrna Beach nurses, medical assistants, nurse assistants and patient care and health administration professionals. We hold hiring events where our campus hiring managers can answer questions about available medical jobs in New Smyrna Beach. If you're a good fit for one of our teams, they'll review your work experience and initiate the job interview process. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. The Role You'll Contribute
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed. The Value You'll Bring To The Team
Patient registration, collecting demographic information, collections of insurance and payments. Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area Meets and exceeds productivity standards determined by department leadership Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime If applicable to facility, provides coverage for PBX (Switchboard) as needed, which includes: full shifts, breaks, and any scheduled/ unscheduled coverage requirements The Expertise And Experiences You'll Need To Succeed
High School diploma or GED One year of customer service experience This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.