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Monterrey Tile Company

Credit and Collections Specialist

Monterrey Tile Company, Chandler, Arizona, United States, 85286

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Credit & Collections Specialist

Monterrey Tile, a leader in the tile and stone industry, is looking for a full-time experienced Credit & Collections Specialist to join our accounting team in Chandler, AZ. Company-paid benefits for employees after 90 days!! Competitive salary! Paid Weekly!! Excellent benefits package includes vacation, sick, holiday, and company paid premiums for basic medical option, dental, vision, life, long term disability! And more... Key Responsibilities: Credit Management: Review and manage customer credit lines with a focus on minimizing financial risk. Utilize Bectran online services and internet research to assess creditworthiness before granting credit. Approve invoice credits in accordance with company policy. Issue credit and debit memos as needed. Monitor customer credit risk and recommend changes to credit terms as needed. Collections: Contact customers to collect due and past-due accounts. Negotiate payment arrangements and resolve delinquent account issues. Manage open store credits over 60 days old. Accounts Receivable Processing: Process and apply customer payments, including incoming checks, e-bill payments, and UTA payments. Verify daily Wells Fargo e-bill deposits within our accounting system. Post payments to accounts accurately, clearing unapplied payments in AR. Complete weekly cash receipt clearing. Research and correct payment entry errors. Invoicing & Customer Requests: Email invoices and statements upon customer request. Change bag orders as needed to support customer service personnel on the front lines. Tax & Compliance: Oversee customer resale tax certificates to ensure compliance. Track use tax for house accounts. Collaboration & Reporting: Coordinate with sales, customer service, and finance to resolve account issues. Provide reporting on aging accounts, payment trends, and credit activity. Qualifications: Education & Experience: Associate or bachelor's degree in accounting, finance, or related field preferred. 35 years of experience in credit, collections, or accounts receivable. Experience with ERP systems, preferably Epicor Prophet 21, and online banking platforms Experience using Bectran or similar credit analysis tools preferred. Skills & Competencies: Strong attention to detail and accuracy in financial transactions. Excellent communication and negotiation skills. Ability to manage multiple priorities and meet deadlines. Proficiency in Microsoft Office Suite, especially Excel and Outlook. Strong problem-solving and excellent customer service skills. More about this job: Monday through Friday, 7am - 4pm Pay: $65,000 to start