Insight Global
Order Support Specialist - Territory Management & Order Entry
Insight Global, Bellevue, Washington, us, 98009
Job Description
As an Order Support Specialist for T-Mobiles growing T-Fiber team, youll play a critical role in supporting our go-to-market efforts through territory management, capacity tracking, and general order entry. You will provide operational support that ensures order accuracy, efficient tracking, and insights to boost fiber sales performance.
Key Responsibilities:
Track new passings and manage assignment data for sales territories.
Analyze sell-in rates to new passings and identify sales opportunities in legacy Deployment Areas (DAs).
Validate passing addresses for sellability and update internal systems accordingly.
Provide volume forecasts and sales pipeline updates to wholesale and sales partners.
Monitor installation capacity by market to help guide sales pacing.
Support field and partner teams by responding to inbound order entry requests and escalations via email/inbox.
Collaborate cross-functionally to improve data visibility and performance reporting.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
experience in operations, sales support, or order managementplus if in telecom or fiber.
Proficiency in Excel (pivot tables, VLOOKUPs, and data manipulation required).
Familiarity with order management systems (e.g., Salesforce, LotusFlare a plus).
Strong organizational skills with high attention to detail.
Effective communicator and team collaborator.
Ability to prioritize multiple streams of work in a fast-paced environment. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
As an Order Support Specialist for T-Mobiles growing T-Fiber team, youll play a critical role in supporting our go-to-market efforts through territory management, capacity tracking, and general order entry. You will provide operational support that ensures order accuracy, efficient tracking, and insights to boost fiber sales performance.
Key Responsibilities:
Track new passings and manage assignment data for sales territories.
Analyze sell-in rates to new passings and identify sales opportunities in legacy Deployment Areas (DAs).
Validate passing addresses for sellability and update internal systems accordingly.
Provide volume forecasts and sales pipeline updates to wholesale and sales partners.
Monitor installation capacity by market to help guide sales pacing.
Support field and partner teams by responding to inbound order entry requests and escalations via email/inbox.
Collaborate cross-functionally to improve data visibility and performance reporting.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
experience in operations, sales support, or order managementplus if in telecom or fiber.
Proficiency in Excel (pivot tables, VLOOKUPs, and data manipulation required).
Familiarity with order management systems (e.g., Salesforce, LotusFlare a plus).
Strong organizational skills with high attention to detail.
Effective communicator and team collaborator.
Ability to prioritize multiple streams of work in a fast-paced environment. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.