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Insight Global

Secret Cleared Mid-Level Business Analyst/Tester (SPM/ITOM)

Insight Global, Arlington, Virginia, United States, 22201

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Job Description

Lead workshops and facilitate requirements gathering sessions

Translate stakeholder needs into clear, actionable user stories and acceptance criteria

Collaborate closely with developers to ensure accurate implementation of requirements

Maintain strong communication between business and technical teams

Operate independently and drive outcomes with minimal oversight

Ensure alignment between platform capabilities and business needs

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Strong background in requirements gathering, user story creation, and stakeholder engagement

Ability to work independently and manage tasks without direct supervision

Understanding of Agile methodologies and tools

Experience with specific ServiceNow suites such as:

SPM (Strategic Portfolio Management)

ITOM (IT Operations Management)

ITAM (IT Asset Management) (preferred but not required) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.