Conference Setup and Hospitality Manager - 1431387
Join to apply for the Conference Setup and Hospitality Manager - 1431387 role at Compass Group USA
Conference Setup and Hospitality Manager - 1431387
Join to apply for the Conference Setup and Hospitality Manager - 1431387 role at Compass Group USA
Community Manager is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. The individual in this role will be responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.
Responsibilities
- Provide high-level internal and external customer support with a warm welcome and seamless.
- Collaborate with on-site team lead and associates to design and coordinate catering services, meeting setups, and special requests for meetings and events.
- Work closely with building management and hard services team to schedule preventative maintenance and general office repairs.
- The role will require to enter work orders and follow up with the facilities team.
- Culinary, menu planning and food service knowledge is an added value.
- Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
- Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen.
- Set up catering and breaking down a catering event.
- Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
- Maintain a strong awareness of business activity and communicate all updates with your team members.
- Communicate and interact effectively with all other departments.
- May serve as point of contact for external vendors/service providers.
- Catering set-up knowledge & ServSafe Certified preferred.
- Proactive, timely and clear communication to team and leadership, especially alerting team of changes and needs to support successful front desk and floor services functions.
- Effectively solve space or amenities related issues to ensure an elevated agency experience.
- Work with EMS or any other Space Management Tool.
- Observe floor operations, user behaviors and suggest strategic changes to continue enhancing the experience on the floor.
- A genuine sense of hospitality, with a commitment to delivering a memorable experience in all aspects of the role.
- The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
- Excellent listening and oral communication skills.
- Basic computer skills and knowledge of office technology/equipment.
- Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details.
- Discreet, ethical, and committed to maintaining a high degree of confidentiality.
- A consistently professional approach, with a mindset to take ownership and responsibility within and outside ones job domain.
- Two to three years experience in a client service / reception position within a hospitality or corporate environment.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing-
Industries
Food and Beverage Services
Referrals increase your chances of interviewing at Compass Group USA by 2x
Sign in to set job alerts for Hospitality Manager roles.
Hotel Manager - InterContinental Washington DC - The Wharf
Springfield, VA $50,000.00-$70,000.00 2 weeks ago
Washington, DC $90,000.00-$100,000.00 3 months ago
Washington, DC $65,000.00-$75,000.00 1 day ago
Assistant General Manager- New Cafe Opening in Washinton D.C
Washington, DC $75,000.00-$80,000.00 1 week ago
Washington, DC $60,000.00-$70,000.00 5 months ago
Washington, DC $60,000.00-$70,000.00 1 month ago
Accepting Applications - Managerial Hotel Positions
Washington, DC $60,000.00-$70,000.00 1 month ago
Exciting New Location - Front of the House Manager
Washington, DC $90,000.00-$100,000.00 1 week ago
Director of Lounge Operations, Capital One Lounge
Accepting Applications - Managerial Hotel Positions
Washington, DC $320,000.00-$350,000.00 4 weeks ago
Washington, DC $74,725.00-$80,795.00 2 weeks ago
Washington, DC $60,000.00-$70,000.00 5 months ago
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr