Accounts Receivable Collections Coordinator
We are seeking an Accounts Receivable Collections Coordinator to join our Raleigh, NC Hauling team. In this role, you will be responsible for contacting customers via phone and email to collect on past-due balances, maintaining accurate records, and supporting various administrative tasks as needed. The ideal candidate will be highly organized, customer-focused, and capable of managing multiple priorities in a fast-paced environment.
Location: Raleigh, NC
Schedule: Monday - Thursday, 8:30 AM - 5:00 PM; Friday, 8:30 AM - 3:00 PM
Pay Rate: $20.00 per hour
Temp role 1-3 months
Key Responsibilities
- Reach out to customers via phone and email to recover overdue accounts and facilitate timely payments.
- Keep detailed and accurate records of all collection efforts and customer communications.
- Investigate and address billing discrepancies or customer disputes in a professional manner.
- Prepare and distribute account statements, payment reminders, and collection notices as needed.
- Collaborate with various internal departments to resolve customer issues and escalate any persistent delinquent accounts.
- Assist with general administrative tasks and provide support to the office team with additional duties as required.
Qualifications
- High school diploma or equivalent; associate degree or higher preferred.
- 2+ years of experience in accounts receivable, collections, or a related administrative role.
- Proficient in Microsoft Office applications, including Excel, Outlook, and Word.
- Excellent communication and interpersonal skills with a positive, customer-focused attitude.
- Strong attention to detail, time management, and organizational skills.
- Ability to work independently and as part of a team.
If you are a motivated individual with a passion for customer service and collections, we invite you to apply! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.
Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.