HUSSEY GAY BELL
Job Overview:
Hussey Gay Bell is seeking a Front Desk Receptionist that serves as the first point of contact for clients, visitors, and employees at a professional services firm. This role is essential to creating a welcoming and efficient environment while ensuring smooth daily operations. The receptionist is responsible for managing phone calls, greeting clients, handling some administrative duties.
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Key Responsibilities:
Client and Visitor Interaction: Greet clients, visitors, and guests in a professional and courteous manner. Direct visitors to appropriate personnel or meeting rooms. Ensure visitor check-in procedures are followed and maintain security protocols.
Communication and Phone Management: Answer, screen, and route incoming phone calls. Take and deliver accurate messages in a timely manner. Handle client inquiries and requests, directing them to the appropriate staff when necessary.
Administrative Support: Manage the front desk area, keeping it organized and welcoming. Handle incoming and outgoing mail, packages, and deliveries. Schedule appointments, meetings, and conference room bookings.
Operational Assistance: Support other departments with administrative and operational tasks as required. Assist with setting up meetings, including coordinating materials and refreshments.
Skills and Qualifications: Education: High school diploma or equivalent; some college or administrative training preferred. Experience: 1-3 years of experience in an administrative or customer service role, preferably in a professional services setting. Communication: Excellent verbal and written communication skills, with a professional and approachable demeanor. Organizational Skills: Strong organizational abilities with attention to detail. Technical Skills: Proficient in MS Office Suite (Word, Excel, Outlook, etc.) and other office technologies. Customer Service: Ability to manage multiple tasks while maintaining a positive and professional attitude. Interpersonal Skills: Ability to interact professionally with clients, visitors, and staff at all levels. Problem-Solving: Ability to resolve issues effectively and independently when required.
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Key Responsibilities:
Client and Visitor Interaction: Greet clients, visitors, and guests in a professional and courteous manner. Direct visitors to appropriate personnel or meeting rooms. Ensure visitor check-in procedures are followed and maintain security protocols.
Communication and Phone Management: Answer, screen, and route incoming phone calls. Take and deliver accurate messages in a timely manner. Handle client inquiries and requests, directing them to the appropriate staff when necessary.
Administrative Support: Manage the front desk area, keeping it organized and welcoming. Handle incoming and outgoing mail, packages, and deliveries. Schedule appointments, meetings, and conference room bookings.
Operational Assistance: Support other departments with administrative and operational tasks as required. Assist with setting up meetings, including coordinating materials and refreshments.
Skills and Qualifications: Education: High school diploma or equivalent; some college or administrative training preferred. Experience: 1-3 years of experience in an administrative or customer service role, preferably in a professional services setting. Communication: Excellent verbal and written communication skills, with a professional and approachable demeanor. Organizational Skills: Strong organizational abilities with attention to detail. Technical Skills: Proficient in MS Office Suite (Word, Excel, Outlook, etc.) and other office technologies. Customer Service: Ability to manage multiple tasks while maintaining a positive and professional attitude. Interpersonal Skills: Ability to interact professionally with clients, visitors, and staff at all levels. Problem-Solving: Ability to resolve issues effectively and independently when required.