UNIVERSITY PHYSICIANS ASSOC INC.
Job Type
Full-time
Description
University Physicians Association is looking for a full-time Medical Assistant (MA) or Licensed Practical Nurse (LPN) for UNIVERSITY GASTROENTEROLOGY , a busy specialty practice office located within the UT Medical Center in Knoxville.
Job Type : Full-time Monday - Friday 8:00 AM -5:00 PM
ESSENTIAL DUTIES AND RESPONSIBILITIES may include any and or all of the following: Other duties may be assigned as appropriate.
- Assist in patient needs over the phone
- Instructs and educate patients on procedure preparation
- Does prescription refills
- Review medical records for urgent request and special needs.
- Supports the office clinic as needed, to include rooming patients and gathering patient information for chart documentation.
- Call medical facility/department to schedule patient for tests.
- Provide patient education as instructed for procedure preparation.
- Triage in-bound clinical care calls, assesses patient concerns and responds according to the clinical care protocols.
- Document and utilize the electronic medical record according to HIPAA guidelines.
- Follow all practice policies and procedures for appointment scheduling, insurance verification, telephone interactions, and other job responsibilities as established.
- Provide back up support to clinical services as assigned.
Requirements
Requirements
- CMA or LPN Licensure
- High school diploma or equivalent
- Minimum of 1 year work experience with knowledge of medical field-physician office experience preferred
- Ability to communicate orally and in writing to patients, doctors and staff
- Knowledge of Electronic Health Records and Processes
- Experience with computers and EMR documentation systems
- Experience with assisting patient needs
- BLS or ALS certification