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The Planet Group

UX Researcher

The Planet Group, San Francisco, California, United States, 94199

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Job Description The Planet Group is seeking an on-site UX Researcher to join one of our global technology clients. There are 2 options for work location. Both are on-site roles (5 days per week) : 1st preference : San Francisco, CA 2nd preference : Atlanta GA Rates are based on candidates' location : Pay in CA : $64-$73 / hr depending on experience Pay in GA : $53-$60 / hr depending on experience UX Researcher Responsibilities : Design and conduct mixed-methods research (qualitative and quantitative) to inform product and design decisions across key business / product areas. Utilize methods such as usability studies (remote or in-person), user interviews, literature reviews, surveys, ethnographic / field research, and other impactful methodologies. Collaborate with cross-functional teams (design, product management, engineering, data science) to define research goals and scope for projects. Manage and execute each step of the research process, including study planning, discovery, participant recruitment, conducting research activities and analysis, reporting, and communication. Synthesize research findings into actionable insights and communicate them clearly to stakeholders. Support the Sr. UX Research Strategist in developing research roadmaps and aligning research with business goals. Contribute to the creation, adoption, and improvement of research practices, methods, and guidelines. UX Researcher Qualifications : Proficiency in a range of research methods (e.g., usability testing, ethnographic studies, heuristic evaluations, card sorting, A / B testing), and the ability to apply or combine them effectively. Strong listening, analytical, and organizational skills. Experience with survey platforms and analysis tools (e.g., Qualtrics, SurveyMonkey, Excel, Tableau). Experience with qualitative research gathering tools (e.g., Dscout, usertesting.com). Ability to translate complex findings into clear, compelling narratives and visualizations. Excellent communication and collaboration skills, especially in cross-functional environments. Working knowledge of accessibility standards and inclusive design practices. Enthusiasm for a team-oriented, collaborative, highly innovative, and creative environment. Interest in conducting research across different technology / device focus areas. 3-5 years of experience in UX research or a related field (e.g., human-computer interaction, cognitive psychology, anthropology). Bachelor's or Master's degree in HCI, Psychology, Sociology, or a related discipline. The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs. The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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