East Coast Warehouse and Distribution
Customer Service Representative
East Coast Warehouse and Distribution, Elizabeth, New Jersey, United States, 07215
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Customer Service
Description
This position is responsible for servicing customers via phone and emails to provide most current information and problem solving. Respond to customers inquiries via phone and email. Track and trace freight at different customers and locations. Invoicing. Resolve customer issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Work with various steamship lines and/or freight customers release dates. Navigate through systems for problem solving. Salary: $21- $25 an hour
Position Requirements
Phone Skills Microsoft Outlook Microsoft Word Microsoft Excel Customer Service Problem Solving Ability to Multitask Resolving Conflict Phone skills Attention to detail and accuracy Energetic Team oriented
Full-Time/Part-Time Full-Time
Shift Days
Salary
Position Customer Service Representative
Division East Coast Warehouse & Distr Corp
Post Internal Days 0
Created By Bernadette Jaume
Number of Openings 1
Number Filled 0
Exempt/Non-Exempt Exempt
Hiring Manager(s) Kevin Shadiack
Req Number CUS-25-00009
Open Date 7/17/2025
Location 1140
About the Organization
This position is currently accepting applications.
Category Customer Service
Description
This position is responsible for servicing customers via phone and emails to provide most current information and problem solving. Respond to customers inquiries via phone and email. Track and trace freight at different customers and locations. Invoicing. Resolve customer issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Work with various steamship lines and/or freight customers release dates. Navigate through systems for problem solving. Salary: $21- $25 an hour
Position Requirements
Phone Skills Microsoft Outlook Microsoft Word Microsoft Excel Customer Service Problem Solving Ability to Multitask Resolving Conflict Phone skills Attention to detail and accuracy Energetic Team oriented
Full-Time/Part-Time Full-Time
Shift Days
Salary
Position Customer Service Representative
Division East Coast Warehouse & Distr Corp
Post Internal Days 0
Created By Bernadette Jaume
Number of Openings 1
Number Filled 0
Exempt/Non-Exempt Exempt
Hiring Manager(s) Kevin Shadiack
Req Number CUS-25-00009
Open Date 7/17/2025
Location 1140
About the Organization
This position is currently accepting applications.