Kempter Holistic Dentistry
Dental Office Manager
Kempter Holistic Dentistry, Charlotte, North Carolina, United States, 28226
Job Description
Job Description
Join Our Family at Kempter Dentistry: Dental Operations Manager Opportunity Location:
Charlotte Position Type:
Full-Time
About Kempter Dentistry: At Kempter Dentistry, we’re a family-owned, IAOMT-accredited practice dedicated to transforming lives through biologically minded, holistic dental care. Founded in 2011 by Dr. John Kempter and expanded in 2019 with a second location in South Charlotte led by Dr. Eric Kempter, our offices in Concord and Charlotte prioritize whole-body health. Guided by our core values of Respect, Integrity, Trust, and Excellence (RITE), we collaborate with specialists and health experts to deliver personalized, high-quality care. Join our growing team to lead operations in a supportive, innovative environment that values work-life balance, office hours: Mon-Thu 7AM-4PM and fosters professional growth.
The Role: Dental Operations Manager We’re seeking a dynamic Dental Operations Manager to oversee operations across our Concord and Charlotte locations. As the backbone of our practice, you’ll ensure seamless workflows, exceptional patient experiences, and a thriving team culture. This role demands leadership, adaptability, and empathy, aligned with our best-practice competency profile. You’ll manage administrative, financial, and clinical support functions while championing our holistic dental philosophy.
Key Responsibilities: Lead People and Coordinate Groups:
Lead and harmonize diverse teams by coordinating staff schedules, allocating resources, and controlling workflows to ensure high-quality patient care and operational efficiency. Cope with Change and Adapt to New Challenges:
Adapt to evolving industry trends, regulations, and technologies (e.g., FUSE and EagleSoft software), tolerating uncertainty to maintain practice agility and compliance with IAOMT, HIPAA, and OSHA standards. Make Things Happen with Initiative:
Drive practice success by using initiative and investing energy in operational improvements, proactively addressing challenges to achieve outstanding results. Produce Innovative Ideas and Solutions:
Invent new approaches and adopt radical solutions to enhance patient care programs, streamline processes, and promote community health initiatives. Show Empathy and Listen Actively:
Understand patient and staff motivations, showing empathy in resolving concerns and fostering trust to deliver exceptional, patient-centered experiences. Behave Ethically and Maintain Confidentiality:
Act with integrity in all financial, operational, and patient interactions, maintaining confidentiality and upholding ethical standards to build trust.
Qualifications & Competencies: We’re seeking a leader who embodies the top six core competencies critical for a Dental Operations Manager: Leading and Harmonizing:
Lead teams, coordinate groups, and maintain control to foster a collaborative environment. Change and Uncertainty:
Cope with change, tolerate uncertainty, and adapt to new challenges in a dynamic industry. Dynamic and Energetic:
Make things happen, use initiative, and invest energy to drive practice success. Creative and Inventive:
Produce innovative ideas, invent new approaches, and adopt radical solutions to enhance operations. Attentive and Empathetic:
Show empathy, listen actively, and understand patient and staff motivations to deliver exceptional care. Honorable and Principled:
Behave ethically, maintain confidentiality, and act with integrity in all interactions.
Additional Requirements: Education & Experience:
Associate or Bachelor degree in healthcare administration, business management, or related field; 3+ years in dental or healthcare operations management preferred. Technical Skills:
Proficiency in dental software (e.g., Fuse, Microsoft Office) and electronic health records. Industry Knowledge:
Familiarity with dental procedures, preventive care, and compliance with regulations (e.g., OSHA, HIPAA, IAOMT standards).
Why Join Kempter Dentistry? Competitive salary and benefits, including health insurance, paid time off, and professional development opportunities. Supportive, family-owned culture with a focus on work-life balance and employee well-being. Opportunity to lead in an innovative, holistic practice that’s transforming dental care. Engage with our community through social media (Facebook, Instagram, YouTube) and health-focused initiatives.
Ready to Lead with Excellence? If you’re a proactive, empathetic leader passionate about holistic dentistry and operational success, we want you on our team! Apply by sending your resume and cover letter to
careers@kempterdentistry.com.
Kempter Dentistry is an equal opportunity employer. Join us in shaping the future of dental care!
Skills:
General Practice Management Experience Patterson Eaglesoft MS Office
Benefits:
Medical 401k PTO Bonuses
Compensation:
$45-$50/hour
Job Description
Join Our Family at Kempter Dentistry: Dental Operations Manager Opportunity Location:
Charlotte Position Type:
Full-Time
About Kempter Dentistry: At Kempter Dentistry, we’re a family-owned, IAOMT-accredited practice dedicated to transforming lives through biologically minded, holistic dental care. Founded in 2011 by Dr. John Kempter and expanded in 2019 with a second location in South Charlotte led by Dr. Eric Kempter, our offices in Concord and Charlotte prioritize whole-body health. Guided by our core values of Respect, Integrity, Trust, and Excellence (RITE), we collaborate with specialists and health experts to deliver personalized, high-quality care. Join our growing team to lead operations in a supportive, innovative environment that values work-life balance, office hours: Mon-Thu 7AM-4PM and fosters professional growth.
The Role: Dental Operations Manager We’re seeking a dynamic Dental Operations Manager to oversee operations across our Concord and Charlotte locations. As the backbone of our practice, you’ll ensure seamless workflows, exceptional patient experiences, and a thriving team culture. This role demands leadership, adaptability, and empathy, aligned with our best-practice competency profile. You’ll manage administrative, financial, and clinical support functions while championing our holistic dental philosophy.
Key Responsibilities: Lead People and Coordinate Groups:
Lead and harmonize diverse teams by coordinating staff schedules, allocating resources, and controlling workflows to ensure high-quality patient care and operational efficiency. Cope with Change and Adapt to New Challenges:
Adapt to evolving industry trends, regulations, and technologies (e.g., FUSE and EagleSoft software), tolerating uncertainty to maintain practice agility and compliance with IAOMT, HIPAA, and OSHA standards. Make Things Happen with Initiative:
Drive practice success by using initiative and investing energy in operational improvements, proactively addressing challenges to achieve outstanding results. Produce Innovative Ideas and Solutions:
Invent new approaches and adopt radical solutions to enhance patient care programs, streamline processes, and promote community health initiatives. Show Empathy and Listen Actively:
Understand patient and staff motivations, showing empathy in resolving concerns and fostering trust to deliver exceptional, patient-centered experiences. Behave Ethically and Maintain Confidentiality:
Act with integrity in all financial, operational, and patient interactions, maintaining confidentiality and upholding ethical standards to build trust.
Qualifications & Competencies: We’re seeking a leader who embodies the top six core competencies critical for a Dental Operations Manager: Leading and Harmonizing:
Lead teams, coordinate groups, and maintain control to foster a collaborative environment. Change and Uncertainty:
Cope with change, tolerate uncertainty, and adapt to new challenges in a dynamic industry. Dynamic and Energetic:
Make things happen, use initiative, and invest energy to drive practice success. Creative and Inventive:
Produce innovative ideas, invent new approaches, and adopt radical solutions to enhance operations. Attentive and Empathetic:
Show empathy, listen actively, and understand patient and staff motivations to deliver exceptional care. Honorable and Principled:
Behave ethically, maintain confidentiality, and act with integrity in all interactions.
Additional Requirements: Education & Experience:
Associate or Bachelor degree in healthcare administration, business management, or related field; 3+ years in dental or healthcare operations management preferred. Technical Skills:
Proficiency in dental software (e.g., Fuse, Microsoft Office) and electronic health records. Industry Knowledge:
Familiarity with dental procedures, preventive care, and compliance with regulations (e.g., OSHA, HIPAA, IAOMT standards).
Why Join Kempter Dentistry? Competitive salary and benefits, including health insurance, paid time off, and professional development opportunities. Supportive, family-owned culture with a focus on work-life balance and employee well-being. Opportunity to lead in an innovative, holistic practice that’s transforming dental care. Engage with our community through social media (Facebook, Instagram, YouTube) and health-focused initiatives.
Ready to Lead with Excellence? If you’re a proactive, empathetic leader passionate about holistic dentistry and operational success, we want you on our team! Apply by sending your resume and cover letter to
careers@kempterdentistry.com.
Kempter Dentistry is an equal opportunity employer. Join us in shaping the future of dental care!
Skills:
General Practice Management Experience Patterson Eaglesoft MS Office
Benefits:
Medical 401k PTO Bonuses
Compensation:
$45-$50/hour