Job Description
Join Miguel’s Family!
Do you believe food is more than just a meal? At Miguel’s, we're passionate about creating memorable experiences through delicious food and genuine hospitality. We're searching for enthusiastic team members who share our Why: to share the love with everyone we serve.
We're looking for someone who :
- Has a contagious smile & a passion for creating positive experiences.
- Excels at communication and building rapport with guests.
- Thrives in a team environment and is always willing to help.
- Maintains a positive and can-do attitude.
- Has flexible availability, including nights and weekends (a plus!).
We offer :
- Great Compensation (DOE)
- Paid Time Off (PTO) & Paid Sick Leave (PSL)
- Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
- Company Paid Life Insurance
- 401(k) Plan with up to 4% Company Match
- One Year Anniversary Day
- Free Employee shift meal
General Manager Position Summary :
The General Manager is the leader of the Front and Back of the House teams and has full business responsibility for a QSR restaurant. S/he represents the brand and business within the community and develops the team, including AGM, Shift Supervisors, and restaurant team members covering BOH and FOH responsibilities.
Essential Duties and Responsibilities
- Drives team performance in BOH and FOH towards excellence in execution and guest service.
- Creates a positive work environment to promote sales and retain top talent.
- Manages the financial and operational performance to meet and exceed company goals.
- Promotes guest service and handles guest recovery regarding restaurant issues/complaints.
- Sources, interviews, and selects top talent to fulfill current and future needs.
- Leads by example through performance management, training, coaching, and role modeling.
- Maintains a safe, secure, and healthy environment by enforcing sanitation standards and legal regulations.
- Completes other duties as assigned by Area Manager.
- Obtains a SERV Safe Certification within 90 days of hire.
Requirements
- At least 2 years of supervisory/management experience in QSR with P&L responsibilities.
- Proven ability to lead, manage, and motivate a team.
- Proficiency in English communication skills.
- Intermediate computer skills (MS Office: Excel, Word, Outlook).
- High School Diploma or Equivalent.
Additional Info
Physical Demands and Work Environment :
- Requires standing, walking, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, talking, hearing, tasting, and smelling. Occasionally lift/move up to 50 pounds.
- Work environment includes moderate noise levels typical of a restaurant.
Job Details :
- Career Advancement / Career Plan: We promote heavily from within.