JdV by Hyatt

Assistant Director of Operations - Rooms

JdV by Hyatt, San Francisco

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Assistant Director of Operations - Rooms

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Assistant Director of Operations - Rooms

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Responsible for short and long term planning and the management of the Rooms Operations
Assist with the oversight of the Food & Beverage division
Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
Direct and oversee development of employees
Hire, train, empower, coach and counsel, performance and salary reviews
Cover and support in Front Office and Housekeeping Operations as needed
Drive Hotel Metrics and Financial targets
Oversee and support the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage / rooms operations
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
Implement procedures to increase guest and associate satisfaction
Maintaining Hyatt standards of service and ensure their implementation
Maintain communications with Corporate Staff
Coach and counsel employees to reflect Hyatt service standards and procedures

Organization- Hotel Kabuki

Summary

Duties include :

Responsible for short and long term planning and the management of the Rooms Operations

Assist with the oversight of the Food & Beverage division

Develop and recommend the budget, marketing plans and objectives and manages within those approved plans

Direct and oversee development of employees

Hire, train, empower, coach and counsel, performance and salary reviews

Cover and support in Front Office and Housekeeping Operations as needed

Drive Hotel Metrics and Financial targets

Oversee and support the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage / rooms operations

Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

Implement procedures to increase guest and associate satisfaction

Maintaining Hyatt standards of service and ensure their implementation

Maintain communications with Corporate Staff

Coach and counsel employees to reflect Hyatt service standards and procedures

The salary range for this position is $76,700 - $115,300

Hyatt is an Equal Employment Opportunity Employer for individuals with Disabilities and Veterans.

Qualifications :

Prior hotel front office experience required.

Prior leadership experience.

Minimum of 4 years' experience working in a fast-paced environment.

Strong communication and leadership skills.

Qualifications

Duties include :

Responsible for short and long term planning and the management of the Rooms Operations

Assist with the oversight of the Food & Beverage division

Develop and recommend the budget, marketing plans and objectives and manages within those approved plans

Direct and oversee development of employees

Hire, train, empower, coach and counsel, performance and salary reviews

Cover and support in Front Office and Housekeeping Operations as needed

Drive Hotel Metrics and Financial targets

Oversee and support the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage / rooms operations

Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

Implement procedures to increase guest and associate satisfaction

Maintaining Hyatt standards of service and ensure their implementation

Maintain communications with Corporate Staff

Coach and counsel employees to reflect Hyatt service standards and procedures

The salary range for this position is $76,700 - $115,300

Hyatt is an Equal Employment Opportunity Employer for individuals with Disabilities and Veterans.

Qualifications :

Prior hotel front office experience required.

Prior leadership experience.

Minimum of 4 years' experience working in a fast-paced environment.

Strong communication and leadership skills.

Seniority level

Director

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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