Chick-fil-A Rockwell
Position Overview
The Office Administrator plays a critical role in ensuring the effectiveness, efficiency, and smooth operation of our administrative functions. This individual is responsible for organizing office operations, managing internal communications, supporting HR functions, and ensuring a safe and well-supplied workplace. The ideal candidate is proactive, dependable, and thrives in a dynamic and diverse environment.
Key Responsibilities
- Serve as the point person for office maintenance, mailing, shipping, supplies, equipment, and errands
- Assemble and mail the EOM (End of Month) package to the Support Center by the 8th of each month
- Organize and schedule meetings and appointments
- Provide HR support including onboarding, maintaining employee records, and helping implement office policies
- Oversee office operations and procedures to ensure efficiency and compliance
- Coordinate IT equipment needs for the office and leadership team
- Manage relationships and contracts with office vendors and service providers
- Ensure accurate invoicing and timely payments to vendors
- Greet and support visitors as needed
- Monitor and manage office services, supply requisitions, filing systems, and clerical functions
- Plan and execute layout and equipment procurement for the office
- Develop and implement office policies, procedures, and operational standards
- Maintain and update filing systems and ensure data integrity and confidentiality
- Track and maintain office supply inventory; review and approve purchases
- Handle and communicate customer CARES feedback
- Assist with customer recovery
- Maintain a clean, safe, and secure working environment
- Provide Spanish/English interpretation to support communication with team members and leadership
- Support restaurant operations by assisting in guest service as business needs arise
- Proven experience in office management, administration, or executive support
- Strong knowledge of office responsibilities, systems, and procedures
- Excellent time management and multitasking abilities
- High attention to detail and problem-solving skills
- Proficient in Google Workspace (Docs, Sheets, Slides, Forms) and Microsoft Office Suite
- Familiarity with basic accounting, HR practices, and clerical procedures
- Ability to maintain confidentiality and professionalism at all times
- Bilingual (English & Spanish) required - capable of professional communication in both languages
- Communication
- Analysis and Assessment
- Problem-Solving
- Decision Making
- Planning and Organization
- Time Management
- Attention to Detail & Accuracy
- Delegation
- Initiative & Integrity
- Adaptability
- Teamwork
This role is ideal for someone who is:
- Dependable - consistently reliable and follows through
- Detail-Oriented - enjoys focusing on accuracy and quality
- Independent - comfortable working with minimal direction
- Bilingual - fluent in both English and Spanish
We are proud to offer a comprehensive benefits package to support the well-being and growth of our team members.
Your Benefits Also Include:
- 32 Hours of Paid Time Off annually
- Affordable Insurance Options (health, dental, and vision)
- 401(k) with Company Match - up to 3% after one year of employment
- Complimentary Employee Meals during scheduled shifts
- Sundays Off - guaranteed time to rest and recharge
Apply today to be a key part of a supportive and dynamic team that values integrity, excellence, and collaboration.