Washington County, OR
Salary: $21.56 - $26.20 Hourly
Location : Gaston, OR
Job Type: Variable Hour
Job Number: 25/26-001-FA-01
Department: Facilities and Parks
Division: Facilities
Opening Date: 08/02/2025
Closing Date: 8/17/2025 11:59 PM Pacific
FLSA: Non-Exempt
THE POSITION
The Department of Facilities, Fleet and Parks is recruiting a variable hour Administrative Specialist I to support the Parks Team . Washington County Parks operates three parks in the county, managing 2,500 acres of parkland, and welcoming nearly 1 million visitors per year. Our team of 12 year-round staff members, plus six seasonal employees is based out of the Park Office at Hagg Lake.
The Parks Administrative Specialist I performs front office functions. This position reports to the Parks Management Analyst and is overseen by the Program Specialist. The role is customer-focused and includes answering phones and online queries, sale of parking passes, relaying of park policies, assistance with facility reservations, daily cash reports, processing invoices, and supporting events/programs and the management staff.
The work is fast-paced, and the successful candidate is skilled at prioritizing and time management. This position will work up 20 hours per week in-person, with an ideal schedule of three days in the Park Office (Mondays, Thursdays and Fridays), subject to change due to business needs. Final schedule will be agreed upon before start date.
The Ideal candidate will be a self-motivated problem solver, customer-focused, with the ability to de-escalate customer conflicts and involve management when appropriate. They will be tech-savvy and comfortable learning new technology while being able to work in a fast-paced environment with shifting priorities. Additionally, the ideal candidate will have demonstrated experience supporting financial operations with intermediate to advanced level Excel skills.
ESSENTIAL JOB DUTIES
This position is classified as an Administrative Specialist I.Classification descriptions are typically written broadly. To review the full information of this classification, please use the following link Variable Hour positions are at-will and hours are limited to 20 hours per weekThis position will accrue sick time and are not eligible for medical, dental, or vision benefits.
MINIMUM QUALIFICATIONS
Education and Experience :
Please be clear and specific in the applicable sections of the employment application about how your background is relevant. This information must also be consistent with your supplemental question responses. Please note: Answers to the supplemental questions are typically evaluated separately from your application.
Next Steps
Please note: This recruitment may be used to fill future full-time and part-time vacancies inthe same classification, or job family,that may become available within the next six-month period.
Our Commitment to You
We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
Veterans' Preference
If you are a Veteran and would like to be considered for a Veterans' preference for this recruitment, please review instructions using this link: Veterans' Preference Points
Accommodation under the Americans with Disabilities Act - Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail: at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.
Status of Your Application
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. If you "opt out" or "unsubscribe" from email notifications from NEOGOV it will impact our ability to communicate with you about this and other recruitments.
Additional Resources:
Questions (??'s) Regarding This Recruitment:
Laura Aranda, Talent Acquisition Business Partner
Email:
This is a non-represented position and is not covered by a collective bargaining agreement.
Regular and limited duration full-time employees working 30 hours or more per week are eligible for benefits beginning on the first of the month following employment. Part-time regular, variable hour, and temporary positions are not eligible for medical, dental, and vision benefits.
Check Out Our Award-Winning Benefits & Wellness Program!
Washington County values your dedication to lead the future of our community through public service. Our total compensation package, which is comprised of more than just your annual salary, was built to show our commitment to the physical and financial health and wellbeing of you and your family. Your total compensation package includes a comprehensive benefits program with medical, dental, and vision coverage at up to 95% employer paid ! Other benefits you'll enjoy as part of your total compensation package include:
Already have medical, dental, and vision coverage? No problem! Full-time employees who choose to waive medical, dental, and vision coverage will receive a $125 monthly contribution into a tax-free Health Reimbursement Arrangement (HRA) VEBA account, which can be used to reimburse you for qualified out-of-pocket medical care costs, such as copays, deductibles, and prescription drugs. HRA accounts offer many benefits including significant tax savings, and no annual "use it or lose it" requirement. Proof of other creditable coverage is required.
01
Experience: Select your years of progressively responsible experience providing administrative or clerical support. Note: - To receive credit, this information should be reflected in the duties of the Work Experience section of your application. - One (1) year of work experience is equivalent to 2080 hours (Ex: 40 hours/week x 52 weeks = 2080 hours)
02
Education: Do you possess a High School Diploma or equivalent, such as a GED?
03
This position will work out of the office at Hagg Lake, Gaston, OR. This is an in-person role, with three days in the office, averaging 20 hours per week. Please acknowledge your understanding of these requirements.
04
Select the answer which best represents your computer skills and software knowledge. This includes programs such as Microsoft Office (Word, Excel, Access, and PowerPoint), internet programs and other productivity software.
05
Do you have experience working in a public facing customer service position with high levels of public interaction? (In this context, public facing is defined as having assisted citizens of the general public, in a work environment in which is accessible to the general public)
06
If you answered "Yes" in the previous position, please list the organization in which you gained this experience. NOTE: This information should be reflected in the duties of the Work Experience section of your application.
07
SUBJECT MATTER EXPERT REVIEW : The following supplemental questionnaire will be used to assist us in determining if you possess the knowledge, skills, and abilities to succeed in this position. Your responses to the questions will be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). The higher the score, which includes any applicable veterans' preference points, the higher the ranking on the eligible list. Generally, top 6 - 8 candidates are referred for each vacancy starting with the top ranked candidates.
We want to hear your authentic voice and original answers. Plagiarism in any form may result in lower scores and/or candidate removal from a recruitment. The County defines plagiarism as presenting the work of others as your own. Examples include copying work, using AI-generated text, and receiving assistance from others.
Instructions & Helpful Tips
If you have any questions, please contact the assigned Talent Acquisition Business Partner or email
08
In under 350 words, please describe a time when you had to interact with a difficult customer. What skills did you use to resolve the situation? What is your philosophy to working with the public?
Required Question
Location : Gaston, OR
Job Type: Variable Hour
Job Number: 25/26-001-FA-01
Department: Facilities and Parks
Division: Facilities
Opening Date: 08/02/2025
Closing Date: 8/17/2025 11:59 PM Pacific
FLSA: Non-Exempt
THE POSITION
The Department of Facilities, Fleet and Parks is recruiting a variable hour Administrative Specialist I to support the Parks Team . Washington County Parks operates three parks in the county, managing 2,500 acres of parkland, and welcoming nearly 1 million visitors per year. Our team of 12 year-round staff members, plus six seasonal employees is based out of the Park Office at Hagg Lake.
The Parks Administrative Specialist I performs front office functions. This position reports to the Parks Management Analyst and is overseen by the Program Specialist. The role is customer-focused and includes answering phones and online queries, sale of parking passes, relaying of park policies, assistance with facility reservations, daily cash reports, processing invoices, and supporting events/programs and the management staff.
The work is fast-paced, and the successful candidate is skilled at prioritizing and time management. This position will work up 20 hours per week in-person, with an ideal schedule of three days in the Park Office (Mondays, Thursdays and Fridays), subject to change due to business needs. Final schedule will be agreed upon before start date.
The Ideal candidate will be a self-motivated problem solver, customer-focused, with the ability to de-escalate customer conflicts and involve management when appropriate. They will be tech-savvy and comfortable learning new technology while being able to work in a fast-paced environment with shifting priorities. Additionally, the ideal candidate will have demonstrated experience supporting financial operations with intermediate to advanced level Excel skills.
ESSENTIAL JOB DUTIES
This position is classified as an Administrative Specialist I.Classification descriptions are typically written broadly. To review the full information of this classification, please use the following link Variable Hour positions are at-will and hours are limited to 20 hours per weekThis position will accrue sick time and are not eligible for medical, dental, or vision benefits.
MINIMUM QUALIFICATIONS
Education and Experience :
- A high school diploma or equivalent. No experience is required.
- One (1) year of office or secretarial experience is desirable.
- This position will require the successful completion of a criminal background check.
Please be clear and specific in the applicable sections of the employment application about how your background is relevant. This information must also be consistent with your supplemental question responses. Please note: Answers to the supplemental questions are typically evaluated separately from your application.
Next Steps
- Apply today! In lieu of a resume, you are required to complete and submit an online application, which will be used to screen for minimum qualifications (MQs) and to determine starting pay in accordance with the provision of the Oregon Equal Pay Act.
- MQ Review: HR will screen applications for MQs after the posting closes
- Subject Matter Expert (SME) Review: Depending on the number of applicants that meet MQs, a SME panel may perform an in-depth evaluation of your application materials, including your responses to the supplemental questions.
- Panel Interview(s): Our goal is to schedule panel interviews with candidates who successfully pass the SME Review as soon as possible.
- Conditional Offer of Appointment: Human Resources will conduct a salary analysis for the successful candidate(s) and extend an offer of appointment.
- Post-Offer Check: The successful candidate will undergo a background check.
- Start Date: A start date will be determined after all conditions of employment have been met
Please note: This recruitment may be used to fill future full-time and part-time vacancies inthe same classification, or job family,that may become available within the next six-month period.
Our Commitment to You
We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
Veterans' Preference
If you are a Veteran and would like to be considered for a Veterans' preference for this recruitment, please review instructions using this link: Veterans' Preference Points
Accommodation under the Americans with Disabilities Act - Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail: at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.
Status of Your Application
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. If you "opt out" or "unsubscribe" from email notifications from NEOGOV it will impact our ability to communicate with you about this and other recruitments.
Additional Resources:
- New to GovernmentJobs.com? Visit for a comprehensive, step-by-step guide on the application process.
- For technical support, contact Government Job's Live Application Support at 855-524-5627.
Questions (??'s) Regarding This Recruitment:
Laura Aranda, Talent Acquisition Business Partner
Email:
This is a non-represented position and is not covered by a collective bargaining agreement.
Regular and limited duration full-time employees working 30 hours or more per week are eligible for benefits beginning on the first of the month following employment. Part-time regular, variable hour, and temporary positions are not eligible for medical, dental, and vision benefits.
Check Out Our Award-Winning Benefits & Wellness Program!
Washington County values your dedication to lead the future of our community through public service. Our total compensation package, which is comprised of more than just your annual salary, was built to show our commitment to the physical and financial health and wellbeing of you and your family. Your total compensation package includes a comprehensive benefits program with medical, dental, and vision coverage at up to 95% employer paid ! Other benefits you'll enjoy as part of your total compensation package include:
- Paid Time Off - 11 paid holidays including one floating holiday, 12 vacation days for new employees (accrual rates increase based on length of service), AND up to 96 hours of sick leave per year (unused sick leave accumulates from year to year without limit to provide pay and security if needed).
- Wellness Program - Washington County has been named one of Oregon's Healthiest Employers by the Portland Business Journal for the past 7 years. We are proud to receive this award and will continue to make your health and wellbeing a priority by providing resources and support to help you and your family live and work well. Resources include smoking cessation, weight management, and stress management classes (online or telephonic with a personal health coach); discounts on gym memberships, fitness activities, and sports tickets; and Health & Wellness events and onsite flu shot clinics.
- Alternative Care Coverage
- Health Care and Dependent Care Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Life and Disability Insurance (both County-provided and voluntary)
- Oregon Public Employees Retirement System (PERS) - 6% PERS Pick-up (May not apply to all collective bargaining units. For union represented positions, refer to applicable collective bargaining agreement)
- 457b Deferred Compensation Plan
- Emergency Travel Assistance
- Bike lockers and repair stations
- Oregon College Savings Plan
Already have medical, dental, and vision coverage? No problem! Full-time employees who choose to waive medical, dental, and vision coverage will receive a $125 monthly contribution into a tax-free Health Reimbursement Arrangement (HRA) VEBA account, which can be used to reimburse you for qualified out-of-pocket medical care costs, such as copays, deductibles, and prescription drugs. HRA accounts offer many benefits including significant tax savings, and no annual "use it or lose it" requirement. Proof of other creditable coverage is required.
01
Experience: Select your years of progressively responsible experience providing administrative or clerical support. Note: - To receive credit, this information should be reflected in the duties of the Work Experience section of your application. - One (1) year of work experience is equivalent to 2080 hours (Ex: 40 hours/week x 52 weeks = 2080 hours)
- 3 or more years of experience
- 2 years but less than 3 years of experience
- 1 year but less than 2 years of experience
- 6 months but less than 1 year of experience
- Less than 6 months of experience
- No experience
02
Education: Do you possess a High School Diploma or equivalent, such as a GED?
- No
- Yes
03
This position will work out of the office at Hagg Lake, Gaston, OR. This is an in-person role, with three days in the office, averaging 20 hours per week. Please acknowledge your understanding of these requirements.
- Yes, I understand this is an in-person role located at 50250 SW Scoggins Valley Rd in Gaston, OR with no option for remote/hybrid work.
04
Select the answer which best represents your computer skills and software knowledge. This includes programs such as Microsoft Office (Word, Excel, Access, and PowerPoint), internet programs and other productivity software.
- I have an advanced proficiency with typical office based computer systems and programs. In addition to using the basic features of such programs I am able to regularly and comfortably use the more advanced and sophisticated features. I can easily navigate the internet to find information.
- I have a moderate proficiency with typical office based computer systems and programs. I can use the basic features of such programs to create and update documents and can navigate the internet to find information.
- I have a very limited proficiency with typical office based computer systems and programs. With some guidance I can usually locate the programs I need on the computer and make some progress. I have trouble navigating the internet to find information though with some persistence can often succeed.
05
Do you have experience working in a public facing customer service position with high levels of public interaction? (In this context, public facing is defined as having assisted citizens of the general public, in a work environment in which is accessible to the general public)
- Yes
- No
06
If you answered "Yes" in the previous position, please list the organization in which you gained this experience. NOTE: This information should be reflected in the duties of the Work Experience section of your application.
07
SUBJECT MATTER EXPERT REVIEW : The following supplemental questionnaire will be used to assist us in determining if you possess the knowledge, skills, and abilities to succeed in this position. Your responses to the questions will be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). The higher the score, which includes any applicable veterans' preference points, the higher the ranking on the eligible list. Generally, top 6 - 8 candidates are referred for each vacancy starting with the top ranked candidates.
We want to hear your authentic voice and original answers. Plagiarism in any form may result in lower scores and/or candidate removal from a recruitment. The County defines plagiarism as presenting the work of others as your own. Examples include copying work, using AI-generated text, and receiving assistance from others.
Instructions & Helpful Tips
- Answer each question carefully and accurately in the space provided. Unless otherwise instructed, ONLY the answers included in the space provided will be considered.
- Make sure your responses are clear, concise, and complete. Your responses should also reflect what is documented in the education and work experience sections of your employment application.
- If a question consists of multiple parts, answer each part separately.
- Provide examples! Examples should be relevant to this position and question, and can be from your formal education, work experience (paid, internship, volunteer), and/or training, unless otherwise indicated in the question.
- When describing a process or procedure, make sure to clearly describe your duties and responsibilities.
- Minimize the use of jargon, abbreviations, and acronyms.
- Each question is scored separately, so do not combine answers or refer to your answer from a different question.
- Before submitting your application, proofread your answers including grammar and spelling.
- Failure to follow the instructions may result in an incomplete application and removal from consideration.
If you have any questions, please contact the assigned Talent Acquisition Business Partner or email
- Yes
08
In under 350 words, please describe a time when you had to interact with a difficult customer. What skills did you use to resolve the situation? What is your philosophy to working with the public?
Required Question