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Description
We are seeking a dedicated and detail-oriented professional to join our team. The successful candidate will be responsible for creating and maintaining supplier profiles within our procurement and ERP applications. This role requires the ability to work independently or as part of a team with minimal supervision. Additionally, the candidate will assist the department manager with complex tasks and projects as needed.
Description
We are seeking a dedicated and detail-oriented professional to join our team. The successful candidate will be responsible for creating and maintaining supplier profiles within our procurement and ERP applications. This role requires the ability to work independently or as part of a team with minimal supervision. Additionally, the candidate will assist the department manager with complex tasks and projects as needed.
Primary Responsibilities Include
- Deliver outstanding customer service to suppliers and internal stakeholders within the Payment Operations Department.
- Facilitate supplier onboarding processes, ensuring adherence to established policies, procedures, and controls.
- Validate requests, identifying and resolving any issues that arise.
- Collaborate with suppliers and the Procurement team to create and maintain accurate supplier profiles.
- Uphold a robust control environment to mitigate risks effectively.
- Escalate issues to the manager when necessary.
- Serve as a subject matter expert for projects and meetings.
- Undertake special projects as assigned.
- Minimum of 2 years of customer service experience, demonstrating strong verbal and written communication skills.
- 1-2 years of experience with Ariba is preferred.
- 1-2 years of experience with Oracle E-Business Suite is preferred.
- Proficient knowledge of the Procure-to-Pay process is required.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
- Excellent time management skills with the ability to multitask effectively.
- Strong organizational skills.
- Hours per Week: 40
- Work Schedule: Monday - Friday 8:00 - 4:30
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleagues or a dependents reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Accounting/Auditing and Finance-
Industries
Banking
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