LifeBridge Health
Scheduling Center Rep
Baltimore, MD Sinai-Hospital Riao Administrative Full-time - Day shift - 7:30am-4:00pm Clerical/Administrative $17.00-$23.58 Experience based Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. The Rubin Institute for Advanced Orthopedics (RIAO) is a leading orthopedic center located at Sinai Hospital in Baltimore, Maryland. It offers a comprehensive range of orthopedic care for both adults and children, including specialized services like limb lengthening, joint preservation and replacement, and hand and upper extremity surgery. The Scheduling Center Representative will perform centralized scheduling for a medical practice's physicians and mid-level providers across all locations. As the first point of contact for virtually all the practice's patients, the Scheduling Center Representative is required to maintain a positive, friendly, and helpful attitude with patients at all times. Key Responsibilities: Answers the telephone in a pleasant manner and in accordance with departmentally approved scripts. Works with the patient and or family member and the appropriate physician or responsible staff members to address the patient's needs in a timely and professional manner. Requirements: Associates degree
preferred One (1)- Three (3) years experience What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support
improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELYwhere compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.
Baltimore, MD Sinai-Hospital Riao Administrative Full-time - Day shift - 7:30am-4:00pm Clerical/Administrative $17.00-$23.58 Experience based Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. The Rubin Institute for Advanced Orthopedics (RIAO) is a leading orthopedic center located at Sinai Hospital in Baltimore, Maryland. It offers a comprehensive range of orthopedic care for both adults and children, including specialized services like limb lengthening, joint preservation and replacement, and hand and upper extremity surgery. The Scheduling Center Representative will perform centralized scheduling for a medical practice's physicians and mid-level providers across all locations. As the first point of contact for virtually all the practice's patients, the Scheduling Center Representative is required to maintain a positive, friendly, and helpful attitude with patients at all times. Key Responsibilities: Answers the telephone in a pleasant manner and in accordance with departmentally approved scripts. Works with the patient and or family member and the appropriate physician or responsible staff members to address the patient's needs in a timely and professional manner. Requirements: Associates degree
preferred One (1)- Three (3) years experience What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support
improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELYwhere compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.