Transamerica
Job Title
Respond to inquiries and requests related to retirement systems and production processing of participant and client data. Analyze and work on system issues, database corrections, database updates/conversions, system testing and requirements, and report design for Operations departments. Consider financial impact and risk to participants, clients, and business units in all aspects of day-to-day work. Responsibilities: Create and process queries from multiple system tables. Act as a liaison between business units and IT groups to correct and/or report system issues; create intake tickets (JIRA) with appropriate documentation. Perform production table updates, inserts, and deletions using DB2 SQL and Microsoft SQL Server; maintain integrity and accuracy of data on multiple databases/systems. Troubleshoot application/process issues to help identify the "root" cause and impact to stakeholders. Interpret and communicate information to end users, management, and development/systems staff. Compile training materials and conduct training as assigned for peers and business units; assist in communicating process improvements. Develop a solid understanding of data structures within various system databases, including Paris 3, PSD, Pegasys, Fund Wizard, Taxport, CMS, and Edocs. Provide data to various business units for mass mailings. May participate in cross-functional project teams for new systems development and assist documentation of system and business requirements. Perform testing of system changes for usability, performance, and adherence to standards; documents and report results to development team. Collaborate with peers to ensure work items are completed within set timing standards as determined by priority level. Qualifications: Bachelor's degree in a business or IT field, or equivalent education/experience. Two years of pension, accounting, and/or technical experience. Good understanding of retirement operations processes. Technical aptitude to work with mainframe (Paris), Linux, DB2 SQL, MS SQL Server, etc. Analytical and problem-solving skills. Written and oral communication skills. Organizational skills and attention to detail. Proficiency using MS Office (Excel, Word, SharePoint, Access). Preferred Qualifications: Experience with AWD, Linux, DB2 SQL, and Microsoft SQL Server. Working Conditions: Hybrid: Tuesday - Thursday Locations: Cedar Rapids, IA Baltimore, MD Denver, CO The salary for this position generally ranges between $27 - $31 per hour. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits: Competitive Pay Bonus for Eligible Employees Benefits Package: Pension Plan 401k Match Employee Stock Purchase Plan Tuition Reimbursement Disability Insurance Medical Insurance Dental Insurance Vision Insurance Employee Discounts Career Training & Development Opportunities Health and Work/Life Balance Benefits: Paid Time Off starting at 160 hours annually for employees in their first year of service. Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars. Parental Leave
fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. Adoption Assistance Employee Assistance Program College Coach Program Back-Up Care Program PTO for Volunteer Hours Employee Matching Gifts Program Employee Resource Groups Inclusion and Diversity Programs Employee Recognition Program Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe. It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.
Respond to inquiries and requests related to retirement systems and production processing of participant and client data. Analyze and work on system issues, database corrections, database updates/conversions, system testing and requirements, and report design for Operations departments. Consider financial impact and risk to participants, clients, and business units in all aspects of day-to-day work. Responsibilities: Create and process queries from multiple system tables. Act as a liaison between business units and IT groups to correct and/or report system issues; create intake tickets (JIRA) with appropriate documentation. Perform production table updates, inserts, and deletions using DB2 SQL and Microsoft SQL Server; maintain integrity and accuracy of data on multiple databases/systems. Troubleshoot application/process issues to help identify the "root" cause and impact to stakeholders. Interpret and communicate information to end users, management, and development/systems staff. Compile training materials and conduct training as assigned for peers and business units; assist in communicating process improvements. Develop a solid understanding of data structures within various system databases, including Paris 3, PSD, Pegasys, Fund Wizard, Taxport, CMS, and Edocs. Provide data to various business units for mass mailings. May participate in cross-functional project teams for new systems development and assist documentation of system and business requirements. Perform testing of system changes for usability, performance, and adherence to standards; documents and report results to development team. Collaborate with peers to ensure work items are completed within set timing standards as determined by priority level. Qualifications: Bachelor's degree in a business or IT field, or equivalent education/experience. Two years of pension, accounting, and/or technical experience. Good understanding of retirement operations processes. Technical aptitude to work with mainframe (Paris), Linux, DB2 SQL, MS SQL Server, etc. Analytical and problem-solving skills. Written and oral communication skills. Organizational skills and attention to detail. Proficiency using MS Office (Excel, Word, SharePoint, Access). Preferred Qualifications: Experience with AWD, Linux, DB2 SQL, and Microsoft SQL Server. Working Conditions: Hybrid: Tuesday - Thursday Locations: Cedar Rapids, IA Baltimore, MD Denver, CO The salary for this position generally ranges between $27 - $31 per hour. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits: Competitive Pay Bonus for Eligible Employees Benefits Package: Pension Plan 401k Match Employee Stock Purchase Plan Tuition Reimbursement Disability Insurance Medical Insurance Dental Insurance Vision Insurance Employee Discounts Career Training & Development Opportunities Health and Work/Life Balance Benefits: Paid Time Off starting at 160 hours annually for employees in their first year of service. Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars. Parental Leave
fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. Adoption Assistance Employee Assistance Program College Coach Program Back-Up Care Program PTO for Volunteer Hours Employee Matching Gifts Program Employee Resource Groups Inclusion and Diversity Programs Employee Recognition Program Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe. It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.