ICF
Business Analyst - Energy Efficiency
Location: US Remote (Quarterly travel to HQ in Reston, VA required) Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. ICF is seeking an IT Business Analyst to work within a dynamic and highly innovative team environment in our Growth, Engagements, and Insights group. The IT Business Analyst will support tasks involving documentation and communication relating to Sightline. The role will also support other IT team members on IT projects for the energy efficiency and utility sectors, including partnering with ICF subject matter experts on project execution. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing: Maintain Sightline's Document Library, ensuring existing documents are copy edited, contain relevant information and are updated on a regular basis Identifying gaps in documentation, such as Standard Operating Procedures, User Manuals, etc., across our IT Delivery and Products teams and assisting subject matter experts in developing these documents Assist Sightline product owners in developing supporting documentation for their tools and ensuring documents meet our standard documentation requirements Assist in developing the IT Communication Plan including taking in feedback from stakeholders, drafting communication templates and documenting the plan Assist in executing the IT Communication Plan, including helping draft and send communications Develop an understanding of the IT processes and procedures and assist with making improvements relative to documentation and communication What we need you to have (minimum qualifications): Bachelor's degree in related field 1+ years of experience in utility, energy, and/or energy efficiency sectors or related experience Proficiency in MS Office products, such as Excel, Visio, and PowerPoint What we would like you to have: Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines Experience working with teams that manage IT Systems Experience with issue tracking and project management tools such as JIRA, SharePoint Professional Skills: Strong customer service focus, project planning, organizational skills and attention to detail Demonstrated attention to detail and accuracy when reviewing and preparing communications and documentation Excellent organizational skills, with the ability to manage multiple tasks and prioritize effectively Strong written and verbal communication skills, including experience editing and maintaining professional documents Ability to work collaboratively and cohesively in a team environment Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. The use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at Candidateaccommodation@icf.com. Pay Range: $60,927.00 - $103,576.00 Nationwide Remote Office (US99)
Location: US Remote (Quarterly travel to HQ in Reston, VA required) Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. ICF is seeking an IT Business Analyst to work within a dynamic and highly innovative team environment in our Growth, Engagements, and Insights group. The IT Business Analyst will support tasks involving documentation and communication relating to Sightline. The role will also support other IT team members on IT projects for the energy efficiency and utility sectors, including partnering with ICF subject matter experts on project execution. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing: Maintain Sightline's Document Library, ensuring existing documents are copy edited, contain relevant information and are updated on a regular basis Identifying gaps in documentation, such as Standard Operating Procedures, User Manuals, etc., across our IT Delivery and Products teams and assisting subject matter experts in developing these documents Assist Sightline product owners in developing supporting documentation for their tools and ensuring documents meet our standard documentation requirements Assist in developing the IT Communication Plan including taking in feedback from stakeholders, drafting communication templates and documenting the plan Assist in executing the IT Communication Plan, including helping draft and send communications Develop an understanding of the IT processes and procedures and assist with making improvements relative to documentation and communication What we need you to have (minimum qualifications): Bachelor's degree in related field 1+ years of experience in utility, energy, and/or energy efficiency sectors or related experience Proficiency in MS Office products, such as Excel, Visio, and PowerPoint What we would like you to have: Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines Experience working with teams that manage IT Systems Experience with issue tracking and project management tools such as JIRA, SharePoint Professional Skills: Strong customer service focus, project planning, organizational skills and attention to detail Demonstrated attention to detail and accuracy when reviewing and preparing communications and documentation Excellent organizational skills, with the ability to manage multiple tasks and prioritize effectively Strong written and verbal communication skills, including experience editing and maintaining professional documents Ability to work collaboratively and cohesively in a team environment Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. The use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at Candidateaccommodation@icf.com. Pay Range: $60,927.00 - $103,576.00 Nationwide Remote Office (US99)