ACGME
Job Description
Job Description
The offered salary will be determined by a variety of factors including an applicant’s education, years of experience, knowledge, skills, and abilities as well as internal equity and alignment with market data.
Job Title: Director, Program Management Office (PMO) Department: Information Services FLSA Status: Exempt Reports to: Chief Information Officer
The following describes the various aspects of the designated job. Some or all of these aspects may be changed over time, with or without notice, at the sole discretion of the ACGME.
Applicants must be currently authorized to work in the United States (U.S.) on a full-time basis. The ACGME will not provide employment sponsorship for this position (e.g., H-1B Visa or other U.S. employment authorization).
JOB OVERVIEW
Reporting to the Chief Information Officer, the PMO Director will fulfill a lead role in defining and executing a comprehensive strategy for ensuring that projects and programs overseen by the PMO are defined, planned, implemented, and operated successfully, particularly where Information Services (IS) resources are required. A key part of this role is providing leadership for the timely and successful delivery of the PMO’s portfolio of projects in an agile manner while overseeing portfolio, project, and business relationship management. In addition, the PMO Director collaborates with ACGME’s senior management and business partners while also providing management and coordination for the IS governance function. The Director will be expected to think strategically and participate in long-term planning efforts to improve delivery models, monitor tools, support metrics, and overall product(s) quality. . This position is responsible for various methods and best practices, improving overall project portfolio management (PPM) maturity across the ACGME, and tracking and reporting the conformance to plans and expectations of all PMO related initiatives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Facilitates, among the PMO stakeholders and organizational leadership, a consensus around the mission, vision, goals, and operating model of the PMO to foster a project management-oriented culture and mindset. Leads the identification, implementation, and improvement of project management processes, methods, tools, practices, standards, and a maturity roadmap to establish a scalable framework that supports all project teams and stakeholders to achieve higher maturity in portfolio program management. Defines, manages, and directs the needed end-to-end PMO work effort, including identifying key performance indicators (KPIs), quantifying metrics, and tracking the realization of expected benefits defined in business cases. Ensures the full portfolio of PMO projects and initiatives are aligned with IS and enterprise strategy while supporting long-term goals. Builds and maintains relationships with senior leaders and key PMO stakeholders and acts as a trusted advisor. Informs the PMO Leadership Committee of all projects at regular intervals to advise on key issues, seeking counsel and input as necessary. Leads the PMO team, including project managers, developing, mentoring, and supporting talent development in the PMO area. Develops and guides the agile practice, putting in place the systems, processes and ways of working to sustain high performing teams Assists project managers with issue resolution, risk management, mitigation activities, and escalation. Ensures projects are budgeted, defined, tracked, and executed in a consistent and effective way that will maximize project success and drive business growth. Drives innovative processes to keep pace with the emerging technology landscape. Provides coordination, monitoring, and oversight of the projects and programs managed by the PMO, particularly for projects identified in the ACGME Digital Transformation Plan. Ensures that change management tasks including communication and training are appropriately incorporated into project plans Develops and drives project management best practices and standards that will improve productivity, efficiency, and investment decision-making to realize targeted business outcomes. Leads resource capacity planning and allocation for projects so expectations are clear, requirements are defined, risks are identified, and appropriate levels of support are provided. Leads the development, tracking and maintenance of key IS and organizational metrics, project dashboards and PMO reports to communicate project status, issues, and outcomes, ensuring completeness of the needed data. Other duties as assigned.
SUPERVISORY RESPONSIBILITY
Supervises, directs, and evaluates assigned staff member(s). Supervisory functions include: making hiring and termination decisions; prioritizing assignments and directing work; developing and overseeing employee work schedules and approving time away from work; provides and/or facilitating employee training and development;
approving/processing
employee concerns and problems and counseling or disciplining as appropriate; completing employee performance appraisals; determining or making recommendations regarding new hire salaries and salary changes; and acting as the liaison between employees and Management.
QUALIFICATIONS
Minimum
Bachelor’s degree in business management, MIS, health, or a related field. Ten years of relevant project, portfolio, or program management experience. Five years of experience directing staff reporting into senior leadership. Experience managing large and complex organizational projects within budget and on schedule that have a significant information technology component, as well as driving change management initiatives across an organization. Five years of experience developing business requirements, creating functional designs, and designing to-be reengineered or automated business processes. Experience evolving an organization focused on portfolio, program, and project management and fostering continuous improvement in a changing landscape. Experience in vendor management, negotiation, and conflict resolution.
Preferred
Five years of building or transforming a PMO. Project management experience in health care or in graduate medical education. PMP certification.
REQUIRED KNOWLEDGE, SKILL SETS, AND ABILITIES
Familiarity with various Project Management Methodologies, with experience in Agile and Waterfall development methodologies, and the ability to assess best project management methodology for successful project delivery. Exceptional leadership skills with the ability to develop and communicate the PMO vision, as well as inspire and motivate PMO staff members. Demonstrated ability to develop and execute a strategic resource plan coupled with significant knowledge of project planning tools, with evidence of practical application. Expert problem-solving skills and proven ability to influence and lead a wide range of cross-functional teams, as well as to work collaboratively with other departments and management to resolve complex issues while developing innovative solutions. Strong professional, interpersonal, customer service, written, and oral communication skills with all levels of staff and management.
WORK
ENVIRONMENT/CONDITIONS
This position is situated in a normal office environment with no specific or unusual physical or environmental demands. Most of the work performed is normally done in the ACGME office and/or home office with the typical physical demands of an office environment.
The ACGME is an Equal Opportunity Employer.
Job Description
The offered salary will be determined by a variety of factors including an applicant’s education, years of experience, knowledge, skills, and abilities as well as internal equity and alignment with market data.
Job Title: Director, Program Management Office (PMO) Department: Information Services FLSA Status: Exempt Reports to: Chief Information Officer
The following describes the various aspects of the designated job. Some or all of these aspects may be changed over time, with or without notice, at the sole discretion of the ACGME.
Applicants must be currently authorized to work in the United States (U.S.) on a full-time basis. The ACGME will not provide employment sponsorship for this position (e.g., H-1B Visa or other U.S. employment authorization).
JOB OVERVIEW
Reporting to the Chief Information Officer, the PMO Director will fulfill a lead role in defining and executing a comprehensive strategy for ensuring that projects and programs overseen by the PMO are defined, planned, implemented, and operated successfully, particularly where Information Services (IS) resources are required. A key part of this role is providing leadership for the timely and successful delivery of the PMO’s portfolio of projects in an agile manner while overseeing portfolio, project, and business relationship management. In addition, the PMO Director collaborates with ACGME’s senior management and business partners while also providing management and coordination for the IS governance function. The Director will be expected to think strategically and participate in long-term planning efforts to improve delivery models, monitor tools, support metrics, and overall product(s) quality. . This position is responsible for various methods and best practices, improving overall project portfolio management (PPM) maturity across the ACGME, and tracking and reporting the conformance to plans and expectations of all PMO related initiatives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Facilitates, among the PMO stakeholders and organizational leadership, a consensus around the mission, vision, goals, and operating model of the PMO to foster a project management-oriented culture and mindset. Leads the identification, implementation, and improvement of project management processes, methods, tools, practices, standards, and a maturity roadmap to establish a scalable framework that supports all project teams and stakeholders to achieve higher maturity in portfolio program management. Defines, manages, and directs the needed end-to-end PMO work effort, including identifying key performance indicators (KPIs), quantifying metrics, and tracking the realization of expected benefits defined in business cases. Ensures the full portfolio of PMO projects and initiatives are aligned with IS and enterprise strategy while supporting long-term goals. Builds and maintains relationships with senior leaders and key PMO stakeholders and acts as a trusted advisor. Informs the PMO Leadership Committee of all projects at regular intervals to advise on key issues, seeking counsel and input as necessary. Leads the PMO team, including project managers, developing, mentoring, and supporting talent development in the PMO area. Develops and guides the agile practice, putting in place the systems, processes and ways of working to sustain high performing teams Assists project managers with issue resolution, risk management, mitigation activities, and escalation. Ensures projects are budgeted, defined, tracked, and executed in a consistent and effective way that will maximize project success and drive business growth. Drives innovative processes to keep pace with the emerging technology landscape. Provides coordination, monitoring, and oversight of the projects and programs managed by the PMO, particularly for projects identified in the ACGME Digital Transformation Plan. Ensures that change management tasks including communication and training are appropriately incorporated into project plans Develops and drives project management best practices and standards that will improve productivity, efficiency, and investment decision-making to realize targeted business outcomes. Leads resource capacity planning and allocation for projects so expectations are clear, requirements are defined, risks are identified, and appropriate levels of support are provided. Leads the development, tracking and maintenance of key IS and organizational metrics, project dashboards and PMO reports to communicate project status, issues, and outcomes, ensuring completeness of the needed data. Other duties as assigned.
SUPERVISORY RESPONSIBILITY
Supervises, directs, and evaluates assigned staff member(s). Supervisory functions include: making hiring and termination decisions; prioritizing assignments and directing work; developing and overseeing employee work schedules and approving time away from work; provides and/or facilitating employee training and development;
approving/processing
employee concerns and problems and counseling or disciplining as appropriate; completing employee performance appraisals; determining or making recommendations regarding new hire salaries and salary changes; and acting as the liaison between employees and Management.
QUALIFICATIONS
Minimum
Bachelor’s degree in business management, MIS, health, or a related field. Ten years of relevant project, portfolio, or program management experience. Five years of experience directing staff reporting into senior leadership. Experience managing large and complex organizational projects within budget and on schedule that have a significant information technology component, as well as driving change management initiatives across an organization. Five years of experience developing business requirements, creating functional designs, and designing to-be reengineered or automated business processes. Experience evolving an organization focused on portfolio, program, and project management and fostering continuous improvement in a changing landscape. Experience in vendor management, negotiation, and conflict resolution.
Preferred
Five years of building or transforming a PMO. Project management experience in health care or in graduate medical education. PMP certification.
REQUIRED KNOWLEDGE, SKILL SETS, AND ABILITIES
Familiarity with various Project Management Methodologies, with experience in Agile and Waterfall development methodologies, and the ability to assess best project management methodology for successful project delivery. Exceptional leadership skills with the ability to develop and communicate the PMO vision, as well as inspire and motivate PMO staff members. Demonstrated ability to develop and execute a strategic resource plan coupled with significant knowledge of project planning tools, with evidence of practical application. Expert problem-solving skills and proven ability to influence and lead a wide range of cross-functional teams, as well as to work collaboratively with other departments and management to resolve complex issues while developing innovative solutions. Strong professional, interpersonal, customer service, written, and oral communication skills with all levels of staff and management.
WORK
ENVIRONMENT/CONDITIONS
This position is situated in a normal office environment with no specific or unusual physical or environmental demands. Most of the work performed is normally done in the ACGME office and/or home office with the typical physical demands of an office environment.
The ACGME is an Equal Opportunity Employer.