Supervision Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. We are committed to being a diverse and inclusive workplace for everyone, hiring individuals from broad backgrounds, and investing in our teammates and their families with competitive benefits supporting their well-being. Bank of America values teamwork and flexibility, offering a multifaceted approach depending on roles. Working here provides opportunities to learn, grow, and make an impact. Join us! Responsibilities/Position Summary: The Supervisory Management position ensures regulatory compliance and corporate mandates for all administrative, sales, and operational activities performed by Field Financial Services Advisors (FSA), Banking Financial Advisors (BFA), and Corporate Financial Solutions Advisors (CFSA) within the Merrill Edge platform, which manages over $193 billion in assets. The primary goal is to minimize risk and financial exposure to the business and the firm. The Supervisory Manager (SM) reports to the Division Supervision Manager and is part of the Branch Leadership Team, supporting the firm's business objectives and contributing to profitability by influencing advisor practices to reduce regulatory and financial risks while maintaining the firm's reputation. The SM independently manages delegated supervision tasks related to regulatory responsibilities in parent and branch offices. Key responsibilities include: Coaching and promoting best practices to operate within risk controls and achieve operational excellence. Conducting semi-annual audits of FSA/BFA/CFSA locations using supervisory applications, visiting secondary locations annually. Responding to and resolving customer complaints related to sales practices. Assisting in arbitration and legal matters as needed. Performing client contact when necessary. Reviewing and maintaining all client, compliance, and regulatory correspondence. Providing market and non-market action decisions. Reviewing and approving sales seminars, outside speaking engagements, or media coverage by FSAs/BFAs. Monitoring investor profile changes and large account balances over $500,000, coordinating approval with Credit Administration and clients. Reviewing policy settlements to ensure compliance with firm policies. Monitoring large trade and managed account enrollments. Reviewing exception requests for control securities and coordinating with field advisors. Managing registration, licensing, and continuing education for all advisors. Monitoring client accounts for potential risks, including mutual fund trading, concentrated positions, and margin usage. Reviewing compliance exception items and ensuring follow-up. Leading projects to improve sales supervision and risk management. Monitoring transactions for state registration compliance and adherence to policies and procedures. Escalating emerging risks within the enterprise risk framework. Required Qualifications: Bachelor’s Degree or equivalent work experience. Must have FINRA Series 7, 8 or 9/10, 63/65 or 66 licenses (or all of the following: 4, 24, and 53). Familiarity with compliance and regulatory issues. Strong auditing background and willingness to travel. Leadership, communication, and delegation skills. Proficiency in Microsoft Word, Excel, and PowerPoint. Ability to manage risk and understand industry regulations, supervisory requirements, and policies. Strong organizational and time management skills. Ability to build strong interpersonal relationships. Skill in identifying client needs and coaching advisors accordingly. Analytical skills to identify trends and root causes and improve processes. Effective leadership style with clear communication and collaboration skills. Enterprise Job Description: This role supervises client account activities, focusing on limiting risk and financial exposure by overseeing administrative, sales, and trading tasks performed by registered employees, primarily in call centers or financial centers. Enterprise Qualifications: Ensuring compliance with policies, procedures, and regulations. Creating and overseeing workflow for mandated supervisory reviews and alerts. Monitoring employees' ability to handle and resolve complaints. Additional Skills: Attention to detail, continuous improvement, controls and risk management, fraud and issue management, monitoring and testing, policies and procedures, regulatory relations, active listening, decision making, due diligence, leadership development, oral communication. Shift:

1st shift (United States of America) Hours Per Week:

40 Pay Transparency details:

Pay range $87,700 - $101,900 annually, based on experience and qualifications. Eligible for discretionary annual incentives. Benefits include industry-leading programs, paid time off, and resources to support employee well-being.

#J-18808-Ljbffr