State of Oregon
Family Coach - (Bilingual: Spanish preferred, not required)
State of Oregon, Portland, Oregon, United States, 97204
Initial Posting Date:
08/11/2025
Application Deadline: 08/18/2025
Agency: Department of Human Services
Salary Range: $4,409 - $6,420
Position Type: Employee
Position Title: Family Coach - (Bilingual: Spanish preferred, not required)
Job Description: We are seeking a Family Coach with Bilingual Language Skills in English & Spanish (preferred - not required) to join our Portland’s (St. John's) Self Sufficiency team. We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply. Ready to make a positive impact on the lives of those in need? Join our Family Engagement team and help create a culture of support and empowerment for Oregon's families. Bilingual Preferred (Not Required) – English & Spanish As a Family Coach, you will work closely with Oregon families and work is based in the St. John's Office and in the local community. This position is not remote. Oregon Department of Human Services (ODHS), A place to belong and make a difference! When you join the
ODHS
, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity. Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision. We are committed to building an antiracist and equitable agency .
Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The
Equity North Star
has four points that explain the agency's goals related to equity, inclusion, and racial justice. We know that life is unpredictable and ODHS cares about keeping you well.
Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and
competitive benefits packages
including health, dental, vision and much more! What you need to qualify A bachelor's degree in a Behavioral Science, Social Science, or a closely related field; OR A bachelor's degree in any field AND one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing). Must have a valid driver’s license or other acceptable method of transportation (when ADA accommodations are needed). A job offer is contingent upon passing test(s) evaluating your proficiency in English and Spanish. Family Coaches are tested for both their verbal and written skills in a language other than English. Candidates must clearly demonstrate meeting the minimum qualifications (What you need to qualify) in their submitted resume or application. This is best done by submitting a complete (long version) resume and/or application with all work experience, including all job duties, education, and relevant volunteer work. We are unable to accept additional information after the posting deadline. Essential attributes We are looking for candidates with: Excellent organizational skills; flexibility/ ability to juggle multiple tasks; time management, efficiency and prioritization in a work environment with competing deadlines. Adept in building rapport and work relationships with the clients and teammates, and ability to promote collaboration with other agencies, community organizations and other stake-holders. Ability to integrate ODHS deliverables with their services. Experience working with marginalized populations; Empathetic and trauma-informed in work places with diverse populations, demonstrating commitment to stop discrimination, racism and micro-aggression in the workplace. Strong communication skills verbally and in writing; ability to switch communication styles for different audiences; ability to listen actively and patiently. Ability to work independently and in a team set-up, while promoting team work and cooperation among the team; goal-oriented and always willing to fill-in the gaps. Strong negotiation and conflict resolution skills; ability to build bridges and common grounds, while providing alternatives and offer solutions. Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process. Your duties at a glance As an employee working in the
Self-Sufficiency Program
(SSP), you will have an opportunity to provide resources and services to help people move out of poverty and toward whole well-being. Programs include food benefits, cash assistance, childcare assistance, medical, services for domestic violence survivors, resources for refugees and support for youth experiencing homelessness. The goal of the Self-Sufficiency Program is to help families address barriers and gain skills and access to employment opportunities to become self-sufficient. TANF is a collection of programs directed at improving the lives of very low-income Oregon families with children. A
Family Coach
conducts interviews to determine family need and eligibility. Explores alternate resources and links clients to community services. Completes program applications for program benefits and, if eligible, issues appropriate support payments. Engages clients in family evaluation of strengths. Jointly develops a case plan and identifies the steps the family will take towards self-sufficiency and meeting their basic needs. Monitors progress, needs, and makes necessary modifications to the case plan. Initiates and participates in case staffing, employment readiness, life skills training, and supports job search as needed. An additional role of the Family Coach is to assist with crisis and safety planning for individuals experiencing domestic violence. The Family Coach completes program eligibility and if appropriate, issues grant payments. They may also assist with supporting resources and services within the community. Working conditions Position is fast paced. High volume of individual and family contact. You will have contact with a diverse range of people including some who may be experiencing emotional and financial stress and will need to respond with compassion and professionalism through a trauma informed lens. You will work with domestic violence survivors. These situations may be stressful and understanding self-care and available resources are important. Employee's work is conducted in offices, participant's homes, and other community sites. You will drive state vehicles for work done in the community. Overtime must be pre-approved. This is not a remote position. Application instructions & requirements Your work history profile, cover letter (optional), and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position. Please upload a resume or complete the work history profile.
Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. Current State of Oregon employees: Apply via your employee Workday account. Ensure that your Workday is updated and includes your work and education history. If you are not a current State of Oregon employee, view this
application instructional video . After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process. Additional requirements Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. Must have a valid driver's license and acceptable driving record. If no driver's license, must be able to provide alternate method of transportation. Helpful information This position is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies. The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Have questions about Workday, and want some tips on understanding the state application process? Check out our
Oregon job opportunities
page. If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact
Ryan Bennett
via email
ryan.bennett@odhs.oregon.gov
Please be sure to include the job requisition number.
#J-18808-Ljbffr
Application Deadline: 08/18/2025
Agency: Department of Human Services
Salary Range: $4,409 - $6,420
Position Type: Employee
Position Title: Family Coach - (Bilingual: Spanish preferred, not required)
Job Description: We are seeking a Family Coach with Bilingual Language Skills in English & Spanish (preferred - not required) to join our Portland’s (St. John's) Self Sufficiency team. We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply. Ready to make a positive impact on the lives of those in need? Join our Family Engagement team and help create a culture of support and empowerment for Oregon's families. Bilingual Preferred (Not Required) – English & Spanish As a Family Coach, you will work closely with Oregon families and work is based in the St. John's Office and in the local community. This position is not remote. Oregon Department of Human Services (ODHS), A place to belong and make a difference! When you join the
ODHS
, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity. Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision. We are committed to building an antiracist and equitable agency .
Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The
Equity North Star
has four points that explain the agency's goals related to equity, inclusion, and racial justice. We know that life is unpredictable and ODHS cares about keeping you well.
Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and
competitive benefits packages
including health, dental, vision and much more! What you need to qualify A bachelor's degree in a Behavioral Science, Social Science, or a closely related field; OR A bachelor's degree in any field AND one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing). Must have a valid driver’s license or other acceptable method of transportation (when ADA accommodations are needed). A job offer is contingent upon passing test(s) evaluating your proficiency in English and Spanish. Family Coaches are tested for both their verbal and written skills in a language other than English. Candidates must clearly demonstrate meeting the minimum qualifications (What you need to qualify) in their submitted resume or application. This is best done by submitting a complete (long version) resume and/or application with all work experience, including all job duties, education, and relevant volunteer work. We are unable to accept additional information after the posting deadline. Essential attributes We are looking for candidates with: Excellent organizational skills; flexibility/ ability to juggle multiple tasks; time management, efficiency and prioritization in a work environment with competing deadlines. Adept in building rapport and work relationships with the clients and teammates, and ability to promote collaboration with other agencies, community organizations and other stake-holders. Ability to integrate ODHS deliverables with their services. Experience working with marginalized populations; Empathetic and trauma-informed in work places with diverse populations, demonstrating commitment to stop discrimination, racism and micro-aggression in the workplace. Strong communication skills verbally and in writing; ability to switch communication styles for different audiences; ability to listen actively and patiently. Ability to work independently and in a team set-up, while promoting team work and cooperation among the team; goal-oriented and always willing to fill-in the gaps. Strong negotiation and conflict resolution skills; ability to build bridges and common grounds, while providing alternatives and offer solutions. Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process. Your duties at a glance As an employee working in the
Self-Sufficiency Program
(SSP), you will have an opportunity to provide resources and services to help people move out of poverty and toward whole well-being. Programs include food benefits, cash assistance, childcare assistance, medical, services for domestic violence survivors, resources for refugees and support for youth experiencing homelessness. The goal of the Self-Sufficiency Program is to help families address barriers and gain skills and access to employment opportunities to become self-sufficient. TANF is a collection of programs directed at improving the lives of very low-income Oregon families with children. A
Family Coach
conducts interviews to determine family need and eligibility. Explores alternate resources and links clients to community services. Completes program applications for program benefits and, if eligible, issues appropriate support payments. Engages clients in family evaluation of strengths. Jointly develops a case plan and identifies the steps the family will take towards self-sufficiency and meeting their basic needs. Monitors progress, needs, and makes necessary modifications to the case plan. Initiates and participates in case staffing, employment readiness, life skills training, and supports job search as needed. An additional role of the Family Coach is to assist with crisis and safety planning for individuals experiencing domestic violence. The Family Coach completes program eligibility and if appropriate, issues grant payments. They may also assist with supporting resources and services within the community. Working conditions Position is fast paced. High volume of individual and family contact. You will have contact with a diverse range of people including some who may be experiencing emotional and financial stress and will need to respond with compassion and professionalism through a trauma informed lens. You will work with domestic violence survivors. These situations may be stressful and understanding self-care and available resources are important. Employee's work is conducted in offices, participant's homes, and other community sites. You will drive state vehicles for work done in the community. Overtime must be pre-approved. This is not a remote position. Application instructions & requirements Your work history profile, cover letter (optional), and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position. Please upload a resume or complete the work history profile.
Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. Current State of Oregon employees: Apply via your employee Workday account. Ensure that your Workday is updated and includes your work and education history. If you are not a current State of Oregon employee, view this
application instructional video . After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process. Additional requirements Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. Must have a valid driver's license and acceptable driving record. If no driver's license, must be able to provide alternate method of transportation. Helpful information This position is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies. The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Have questions about Workday, and want some tips on understanding the state application process? Check out our
Oregon job opportunities
page. If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact
Ryan Bennett
via email
ryan.bennett@odhs.oregon.gov
Please be sure to include the job requisition number.
#J-18808-Ljbffr