Receptionist/Shop Assistant- Social Media Content Creator

Kissed by Tulips is a luxury flower shop located in the heart of Costa Mesa, specializing in contemporary floral design. We are currently seeking a versatile team member to fulfill the roles of Receptionist/Shop Assistant & Social Media Coordinator. Our ideal candidate is collaborative, organized, creative, and proactive. As a small business, team members are expected to support the shop's collective goal of creating and delivering high-quality, original, and beautiful florals.

Please note: This is not a Designer position.

Responsibilities Social Media Content Creator

Be creative and organized

Stay up-to-date with current social media trends

Manage and maintain all social media channels (Instagram, Facebook, TikTok, Pinterest)

Maintain the shop's brand and aesthetic

Implement marketing strategies and trends within our network

Take photographs and edit photos (Canon + iPhone) using apps like Tezza, LightRoom Mobile, VSCO, Instagram, Apple Photo Editing

Edit videos on iPhone (CapCut, InShot, etc.)

Create Reels and TikToks

Design and navigate templates in Canva

Assist with proposal designs in Canva

Serve as a point of contact for clients and vendors (events, magazines, planners, etc.)

Handle email marketing and phone call marketing

Network with current and potential clients/vendors (outreach)

Receptionist/Shop Assistant

Answer phone calls and assist customers

Place orders and process transactions

Clean and organize the store

Deliver flowers using shop vans

Set up and take down seasonal decor

Lift flowers and buckets

Clean buckets and process florals

Organize coolers and storage

Be available for events, including some weekends, holidays, and after-hours (9:00 am - 4:00 pm)

Greet clients and handle inquiries

Check and respond to emails, return customer calls

Receive, inspect, and store flowers

Assist customers at checkout using our POS system

Make local deliveries as needed

Travel to wedding and event sites when required

Maintain a flexible work schedule

Perform physical tasks such as bending, stooping, kneeling, and crouching

Lift 15-25 lbs, carry buckets of water, move large floral pieces

Climb ladders as needed

Maintain daily operations, including cleaning and stocking supplies

Update Shopify and DoorDash platforms regularly

Respond to Yelp messages and reviews

Skills

Basic computer skills, including processing and typing

Organized and detail-oriented

Ability to multitask effectively

Excellent verbal and written communication skills

Valid driver’s license required

Professional, courteous interaction with clients and vendors

#J-18808-Ljbffr