Receptionist / Shop Assistant- Social Media Content Creator

Job Description Kissed by Tulips is a luxury flower shop located in the heart of Costa Mesa, specializing in contemporary floral design. We are currently seeking to fulfill the role of Receptionist / Shop Assistant & Social Media Coordinator. Our ideal candidate is collaborative, organized, creative, and takes initiative. As a small business, our team members are expected to step in as needed to help the shop's collective goal of creating and delivering high-quality, original, and beautiful florals. This is not a Designer Position. RESPONSIBILITIES Social Media Content Creator Must be creative and organized Stay up-to-date on current social media trends Manage and maintain all social media channels (Instagram, Facebook, TikTok, Pinterest) Maintain shop brand and aesthetic Implement marketing strategies and trends within our network Photography and photo editing skills (Canon + iPhone) - Tezza, LightRoom Mobile, VSCO, Instagram, Apple Photo Editing, etc. Proficient in editing videos on iPhone (CapCut, InShot, etc.) Create Reels and TikToks Proficient in Canva (designing and navigating templates) Assist with proposal designs (Canva) Serve as point of contact for current clients and vendors (Events, magazines, planners, etc.) Handle email marketing and phone call marketing Market and network with current and potential clients/vendors (Outreach) Receptionist / Shop Assistant Answer phone calls Place orders Clean store Deliver flowers in shop vans Set up and tear down seasonal decor Lift flowers and buckets Clean buckets Process florals Organize coolers Be available for events (including some weekends, holidays, and after hours, 9:00 am - 4:00 pm) Greet clients and answer customer inquiries Check and reply to emails and return customer calls Receive, inspect, and process flowers for storage Checkout customers and process orders using our POS system Make local deliveries when needed Travel to wedding and event sites when required Maintain a flexible work schedule Perform constant bending, stooping, kneeling, and crouching Lift 15-25 lbs, carry buckets of water, move large pieces in and out of the cooler Climb ladders as needed Maintain daily operations, including cleaning and stocking supplies Update Shopify and DoorDash regularly Respond to Yelp messages and reviews Skills Basic computer skills, including processing and typing Organized and detail-oriented Multitasking abilities Excellent verbal and written communication skills Valid driver's license Ability to interact effectively, professionally, and courteously

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