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Hyatt Hotels

Director Sales & Marketing

Hyatt Hotels, Irving, Texas, United States, 75084

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Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an asset value exceeding $20B and generates over $5B in revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. Highgate also develops bespoke hotel brands and utilizes proprietary revenue management tools to optimize performance and asset value. The executive team comprises experienced hotel management leaders, making Highgate a trusted partner for top ownership groups and major hotel brands. The company maintains offices in London, New York, Dallas, and Seattle. Location: Hyatt House Las Colinas 5901 N MacArthur Blvd., Irving, TX 75039 Overview: The Director of Sales & Marketing is responsible for leading the revenue strategies for group, transient, and catering segments. The role involves analyzing market trends, market share, and competitive hotel data, while directing the sales teams to meet or exceed revenue targets. Additionally, the director develops and implements marketing plans to position the hotel effectively and manages the sales and marketing budget to support revenue goals. Responsibilities: Lead and drive revenue for sales segments including group, transient, and catering. Analyze market trends, share, and the competitive environment. Develop and execute marketing plans to position the hotel and manage budgets accordingly. Act as the voice of the customer and communicate issues across the organization. Utilize Smith Travel Research data, financial P&L, sales mix, forecasting, and other reports. Understand and communicate market demand, supply factors, and economic influences. Conduct competitive set reviews, SWOT analyses, and monitor new supply. Develop strategies to penetrate primary markets based on geographic source data. Manage key accounts and develop segment strategies. Design sales deployment schemes and market assignments. Set sales goals aligned with budget and market share targets. Oversee group pace and sales activity, including travel schedules. Qualifications: Bachelor’s degree in Marketing preferred. Minimum of 3 years’ experience in hotel sales leadership. Experience with ownership groups and asset management communication. Proficient in sales automation (DELPHI) and PMS systems. Collaborative experience with revenue management teams. Knowledge of all market segments and channel strategies. Excellent communication and presentation skills. Strong interpersonal skills and team leadership ability. Proficient in MS Office Suite. Ability to multitask and prioritize to meet deadlines.

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