Caltech
Join to apply for the
Technical Services Assistant
role at
Caltech Join to apply for the
Technical Services Assistant
role at
Caltech Get AI-powered advice on this job and more exclusive features. Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Job Summary
Provides entry-level technical support and assistance to staff and end-users. This role emphasizes hands-on experience, basic troubleshooting, and friendly customer service, while gaining exposure to common IT operational practices in a professional environment.
Essential Job Duties
Assist with basic desktop support tasks, including logging issues and escalating as needed. Monitor and respond to Help Desk emails and tickets under supervision. Set up, relocate, or organize computer hardware and peripherals with guidance. Perform routine hardware checks (e.g., cable connections, power issues). Help with inventory tracking, labeling, and device verification tasks. Follow documented procedures for software installation and account setup. Shadow IT staff on troubleshooting and support tasks. Create or update simple user guides or documentation based on templates. Other duties as assigned by the IT supervisor.
Basic Qualifications
Strong interest in technical troubleshooting and IT operations. Excellent verbal and written communication skills. Ability to follow instructions and complete assigned tasks reliably.
Required Documents
Resume.
Hiring Range
$28.00 to $31.25 per hour
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
As one of the largest employers in Pasadena, CA, Caltech is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, and more. Non-benefit eligible employees will have access to some benefits such as onsite counseling and sick time. Learn more about our
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law.
Caltech is a VEVRAA Federal Contractor.
To read more Equal Employment Opportunity (EEO) go to eeoc_self_print_poster.pdf.
Disability Accommodations
Caltech complies with the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA). We consider reasonable accommodation measures that may be necessary for eligible applicants and employees to perform the essential functions of a position.
If you would like to request an accommodation to complete this application, interview, or otherwise participate in the employee selection process, please contact Caltech Recruiting at
Additionally, if you do not meet the basic qualifications of a role but believe you can perform the essential functions of the job with reasonable accommodation, please reach out to Caltech Recruiting atSeniority level
Seniority levelEntry level Employment type
Employment typeFull-time Job function
Job functionEducation and Training IndustriesResearch Services Referrals increase your chances of interviewing at Caltech by 2x Get notified about new Technical Services Assistant jobs in
Pasadena, CA . Glendale, CA $53,300.00-$71,300.00 1 week ago Los Angeles, CA $60,000.00-$240,000.00 2 weeks ago STAFF ASSISTANT I / EMERGENCY APPOINTMENTS HOMELESSNESSAdministrative Assistant, Enterprise OperationsINTERMEDIATE CLERK/ EMERGENCY APPOINTMENT HOMELESSNESSINTERMEDIATE CLERK, TEMPORARY SERVICES REGISTRY PROGRAM (TEMPLA) Los Angeles, CA $87,000.00-$117,000.00 2 weeks ago Los Angeles Metropolitan Area $10,000.00-$43,357.00 1 year ago INTERMEDIATE CLERK / EMERGENCY APPOINTMENT HOMELESSNESS Los Angeles, CA $70,000.00-$80,000.00 12 hours ago Time and Attendance Coordinator II (LAX)Administrative Assistant, Docs & Animation Awards Los Angeles, CA $60,000.00-$240,000.00 2 weeks ago Los Angeles Metropolitan Area $28.00-$31.00 13 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Technical Services Assistant
role at
Caltech Join to apply for the
Technical Services Assistant
role at
Caltech Get AI-powered advice on this job and more exclusive features. Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Job Summary
Provides entry-level technical support and assistance to staff and end-users. This role emphasizes hands-on experience, basic troubleshooting, and friendly customer service, while gaining exposure to common IT operational practices in a professional environment.
Essential Job Duties
Assist with basic desktop support tasks, including logging issues and escalating as needed. Monitor and respond to Help Desk emails and tickets under supervision. Set up, relocate, or organize computer hardware and peripherals with guidance. Perform routine hardware checks (e.g., cable connections, power issues). Help with inventory tracking, labeling, and device verification tasks. Follow documented procedures for software installation and account setup. Shadow IT staff on troubleshooting and support tasks. Create or update simple user guides or documentation based on templates. Other duties as assigned by the IT supervisor.
Basic Qualifications
Strong interest in technical troubleshooting and IT operations. Excellent verbal and written communication skills. Ability to follow instructions and complete assigned tasks reliably.
Required Documents
Resume.
Hiring Range
$28.00 to $31.25 per hour
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
As one of the largest employers in Pasadena, CA, Caltech is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, and more. Non-benefit eligible employees will have access to some benefits such as onsite counseling and sick time. Learn more about our
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law.
Caltech is a VEVRAA Federal Contractor.
To read more Equal Employment Opportunity (EEO) go to eeoc_self_print_poster.pdf.
Disability Accommodations
Caltech complies with the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA). We consider reasonable accommodation measures that may be necessary for eligible applicants and employees to perform the essential functions of a position.
If you would like to request an accommodation to complete this application, interview, or otherwise participate in the employee selection process, please contact Caltech Recruiting at
Additionally, if you do not meet the basic qualifications of a role but believe you can perform the essential functions of the job with reasonable accommodation, please reach out to Caltech Recruiting atSeniority level
Seniority levelEntry level Employment type
Employment typeFull-time Job function
Job functionEducation and Training IndustriesResearch Services Referrals increase your chances of interviewing at Caltech by 2x Get notified about new Technical Services Assistant jobs in
Pasadena, CA . Glendale, CA $53,300.00-$71,300.00 1 week ago Los Angeles, CA $60,000.00-$240,000.00 2 weeks ago STAFF ASSISTANT I / EMERGENCY APPOINTMENTS HOMELESSNESSAdministrative Assistant, Enterprise OperationsINTERMEDIATE CLERK/ EMERGENCY APPOINTMENT HOMELESSNESSINTERMEDIATE CLERK, TEMPORARY SERVICES REGISTRY PROGRAM (TEMPLA) Los Angeles, CA $87,000.00-$117,000.00 2 weeks ago Los Angeles Metropolitan Area $10,000.00-$43,357.00 1 year ago INTERMEDIATE CLERK / EMERGENCY APPOINTMENT HOMELESSNESS Los Angeles, CA $70,000.00-$80,000.00 12 hours ago Time and Attendance Coordinator II (LAX)Administrative Assistant, Docs & Animation Awards Los Angeles, CA $60,000.00-$240,000.00 2 weeks ago Los Angeles Metropolitan Area $28.00-$31.00 13 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr